Junior Delivery Manager en Málaga

Ciklum is looking for a Junior Delivery Manager to join our team full-time in Spain.

We are a leading global product engineering and digital services company that unites 4000+ seasoned professionals globally on various projects in healthcare, fintech, travel, sportswear, entertainment, and security. Ciklum delivers high-impact technology solutions to Fortune 500 and fast-growing organizations worldwide. 

About the role:

As a Junior Delivery Manager, become a part of a cross-functional development team working for the Client.

The role of the Junior Delivery Manager is to ensure smooth projects delivery on all stages within agreed deadlines, scope, quality and budget.

The Junior Delivery Manager will be the primary point of contact for clients during the delivery phase and will report directly to the Delivery Manager.

• Coordinate team ramp up and onboarding (from recruitment and forming teams to process establishment and stabilization)
• Support best practices (tools, processes, people management), ensure projects meet industry leading quality standards, knowledge sharing with Ciklum teams and clients
• Monitor changing clients’ needs and proactively offer the right solutions out of the full spectrum of services available
• Provide proactive constructive input to the internal organization on services and solutions that should be considered for improvement and/or creation;
• Regularly monitor Clients’ satisfaction
• Manage risks, anticipate problems before they arise, and work with appropriate personnel to develop solutions

Responsibilities in Managed Projects:

• Be the clients’ trusted advisor on all elements of delivery best practice and keep an equivalent focus on Ciklum reputation, commercial interests and quality outputs
• Work closely with customer management to understand the business requirements for the project, develop effective working relationships and coordinate development activities for the project
• Estimate and plan projects from start to finish together with a team
• Coordinate, monitor and motivate the team assigned to the project
• Conduct project presentations and compile reports, organize and lead meetings
• Create and track accurate cost estimates
• Report project progress/status on a regular basis to client, internal management, perform other duties as required

• Agile Delivery / Project Coordination experience and strong commercial understanding, ideally within Managed Services and IT Outsourcing industry, minimum 1 year
• Understanding and practical experience with Agile approaches (Scrum, Kanban)
• Experience in managing multiple agile teams in projects up 7 FTE
• Ability to use basic techniques of Team management, Risk Management, Communication management, Change management, Time and task tracking, Reporting
• Ability to create and maintain project artefacts related to change management, quality assurance, project monitoring and control
• Ability to recognise, identify critical risks and work out a mitigation plan
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Ability to identify problems and provide/suggest possible solutions
• Ability to manage contractual terms and financial issues
• Ability to identify and manage stakeholders expectations
• Upper-intermediate level of spoken and written English

• Experience of work in a distributed teams
• Technical background (software development, QA, DevOps, etc)
• Knowledge of the latest trends at SW development technologies and tools
• Agile and/or PMI certification

• Ability to work on challenging projects, deal with complex solutions
• Nicely designed, centrally located offices with warm atmosphere that creates good working conditions
• Unique working environment where you communicate and work directly with client

About us:

Our Delivery Center in Málaga is one of the leading IT hubs in Andalusia – it provides an exceptional mix of vibrant tech talent community, wide-open access to learning and career advancement opportunities, hybrid / remote work setup & endless Mediterranean seashore summer.

Be bold, not bored!

Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.