Desgraciadamente este trabajo no está activo.

AT HOME Sports Advisor Specialist - German market en Málaga

Description If you have a natural interest and passion for sports and outdoor activities this is the job for you. We are interested in people with a free and sports oriented spirit with a strong and professional customer service mindset. All applicants should possess an interest in providing excellent costumer service, an optimistic mind-set, and the ability to work in a team atmosphere.YOU CAN WORK FROM ANYWHERE IN SPAIN!ResponsibilitiesContact Management: - Provide first class customer satisfaction at all times by taking necessary steps to assist and support our customers.- Handle incoming customer contacts (via telephone, e-mail, chat or other channels) while creating and logging tickets into the system.- Make outboun

Descripción del empleo

Description

If you have a natural interest and passion for sports and outdoor activities this is the job for you. We are interested in people with a free and sports oriented spirit with a strong and professional customer service mindset. All applicants should possess an interest in providing excellent costumer service, an optimistic mind-set, and the ability to work in a team atmosphere.YOU CAN WORK FROM ANYWHERE IN SPAIN!ResponsibilitiesContact Management: - Provide first class customer satisfaction at all times by taking necessary steps to assist and support our customers.- Handle incoming customer contacts (via telephone, e-mail, chat or other channels) while creating and logging tickets into the system.- Make outbound contacts to consumers (via telephone and email) in response to generated issues by following up with additional information or updates.-Update tickets in accordance with proper logging procedures.- Ensure correct presentation of the client's corporate and brand images in all interactions.   Knowledge Management: - Attend all trainings to gain expert knowledge and understanding of all products and procedures relevant to the service.- Provide proactive feedback to team leaders regarding new solutions, potential escalations or service issues in order to proactively find solutions in cooperation with the company if not within WEBHELP guidelines.- Improve knowledge database by assisting in the documentation of product FAQ and updating evolving procedures.   We offer -Possibility to work in our Barcelona or Valencia office-Full-time and long-term contract-Salary: 16.732,21 euros gross/year + up to 3600 euros gross/year in bonus-Schedule: Monday-Friday, from 09:00 to 18:00-Internal Development Program   Requirements -German native level speaker-Fluent in English-Self motivated-Team player-Active listening skills-Supportive person-Outgoing and open minded   ***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.***

Información extra

Status
Inactiva
Estudios requeridos
Otros
Localización
Málaga
Horas a la semana
8 - 40
Tipo de contrato
Tiempo completo
Tipo de trabajo
Marketing / Publicidad
Carnet de conducir
No
Vehículo
No
Carta de motivación
No
Idiomas
Español

Málaga | Trabajo de marketing | Tiempo completo | Otros

¡Regístrate ahora!

¿Quieres solicitar en un clic y estar al día de las vacantes más nuevas y convenientes para ti? Regístrate como un estudiante!

Regístrate online