Senior Application Support Developer for Ciklum (NovaFori) en Málaga

On behalf of NovaFori, Ciklum is looking for an Application Support Developer to join our Málaga team on a full-time basis.

This is an opportunity to work for a progressive forward-thinking company. You will gain exposure to the latest technologies, whilst at the same time having some fun and working with a great bunch of people.

Maintaining a team centric philosophy is fundamental to our success so everyone is encouraged to take responsibility and expected to contribute to all facets of the support service; we share in success when things are going well, and everyone owns the problems when they are not.

As a member of our Support Team you will need to:

• Provide professional support and incident management to internal and external customers
• Qualify and prioritize service incidents and requests
• Meet Support Team standards for attendance and shift coverage, including rotating late shift/weekends on call
• Act as a point of contact for customers and provide consistent and timely follow-up with support and service requests. Actively assist customers and redirect/escalate as necessary
• Proactively contribute to continuous improvement by identifying and proposing new initiatives or changes

• At least 3-5 years of experience in an Application Support role within an IT company
• Full software development life-cycle experience, and excellent knowledge of both .Net fundamentals and C#
• Experience working to deadlines & SLA’s
• Knowledge and experience working on AWS environments
• Knowledge of serverless application architecture
• Advanced level of English

• Experience building complex web applications with .NET development
• Knowledge of front-end technologies, such as HTML, CSS, Java Script, Front end API’s knockout.js, angular.js, JQuery etc
• Knowledge of SQL and experience of either SQL server or other major relational RDBMS
• Any experience with Couchbase or similar NoSQL DB, RabbitMQ and Elastic Search
• Experience with DynamoDB, RDS, Cognito, API Gateway and working with Lambdas
• Experience of test-driven development, source branching strategies or continuous integration
• Experience working as a member of an Agile Kanban team

• Positive proactive attitude
• Team player
• Problem solving and analytical skills
• An interest in learning new skills as well as caring about doing things well

• Remote working approach. We work from home, but we also have very cool offices available – both at the PTA and in the city center of Málaga – to go whenever you want and to facilitate personal interactions and team building events
• Unique working environment. We combine very high professional standards, with a friendly, supporting and merit-based environment where you will have the opportunity to learn and to develop
• You will communicate and collaborate directly not only with your team but also with our clients
• Competitive salary
• Possibility to work in a successful company, currently in expansion
• Long-term employment with 23 working-days paid vacation and other social benefits, including private health insurance