Descripción del empleo
Multinational company.|Teams Management.
International Company
- Identify and help remedy potential efficiency issues that hinder scalability and/or cost-efficiency of our operations by analysing current processes, products, services, software and hardware solutions.
- Lead initiatives to reduce incoming call volumes, determining call drivers and how to reduce the customer's need to resolve through a call.
- Help design and develop, together with IT, automation solutions for manual systems and processes to improve efficiency.
- Ensure benefits realisations from launched initiatives according to business plan.
- Lead CS initiatives to drive customer engagement and loyalty through digital transformation and particularly through the use of BD
- Identify, engage and actively collaborate with other stakeholders in the organisation to develop effective strategies to enhance customer experience
- Help design and develop, together with IT, automation solutions for manual systems and processes to improve efficiency.
- Ensure benefits realisations from launched initiatives according to business plan.
- Lead CS initiatives to drive customer engagement and loyalty through digital transformation and particularly through the use of BD
- Identify, engage and actively collaborate with other stakeholders in the organisation to develop effective strategies to
- enhance customer experience
- Lead the work with monitoring business procedures and make sure we remedy any deviations that arise.
- Ensure, together with IT teams, that technological projects and/or relevant software implementations are successfully deployed
- Help design and develop, together with IT, automation solutions for manual systems and processes to improve efficiency.
- Ensure benefits realisations from launched initiatives according to business plan.
International leading company
Información extra
- Status
- Inactiva
- Estudios requeridos
- Otros
- Localización
- Málaga
- Horas a la semana
- 8 - 40
- Tipo de contrato
- Tiempo completo
- Tipo de trabajo
- Marketing / Publicidad
- Carnet de conducir
- No
- Vehículo
- No
- Carta de motivación
- No
- Idiomas
- Español
Málaga | Trabajo de marketing | Tiempo completo | Otros
