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CX Technical Senior Solution Engineer - French/Italian speaker en Málaga

Descripción del empleo


Are you an experienced Development professional or a Solution Engineer with technical skills that you combine with a genuine interest in CX applications and business processes?  

If the answer is yes, at Oracle we are looking for someone who is eager to start working as Senior Technical Solution Engineer in our Shared Services Center.

What we offer:

  • Continuous Learning. As a Senior Technical CX Solution Engineer you have the chance to develop in a very broad spectrum, ranging from product expertise, customer interaction, communication and General IT market knowledge. 
  • Ample opportunity to train on new products and develop new personal skills
  • A challenging and interesting work environment with the possibility for interaction with colleagues, customers and partners across EMEA and beyond.
  • A fun and varied job
  • Excellent possibilities to develop yourself and your career
  • Attractive Salary and Benefits

As a Remote Senior Technical Solution Engineer you will:

  •  Support the EMEA field Solution Engineer and Sales teams in a diverse number of ways, from answering tenders, customizing demos and building prototypes to directly supporting partners and/or customers with specific requests on Oracle Cloud.
  • Provide the right solutions to customers by translating the business needs into technical requirements and offer technical support.
  • Continuously learn about our latest CX Cloud applications and Cloud Technology to support the non-technical Solution Engineers in the team.

Who you are:

  • Someone with very good understanding of IT market trends with a minimum of 5 years of experience in IT (Consulting, Technical Presales, Development etc)
  • A University Graduate
  • SaaS applications experience is a must – Oracle CX or Competition
  • Understanding of cloud architecture is a must
  • Technical skills required – JavaScript, REST API’s, Webservices, Scripting, HTML
  • Experience and exposure to BI publisher, BI reporting tools.
  • Experience in Emerging tech will be an advantage – AI, ChatBots, Blockchain etc.
  • Knowledge on IaaS and PaaS will be an advantage
  • Cloud Integration Knowledge will be an advantage with Process cloud and Oracle Visual builder cloud service (VBCS)
  • Good verbal and written communication skills. Able to articulate key messages very clearly in English & French/Italian
  • Self confidence, investigative, creative, self starting
  • Openness to work with different languages & cultures (you will support most of EMEA)
  • Results orientation, you won’t be satisfied until the job is done with the right quality!
  • Ability to work in (virtual) teams. To get a specific job done often requires working together with many colleagues spread out in different countries
  • Self motivated, you have the natural drive to learn and pick up new challenges
  • Team-worker
  • Adapting to change


Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.

As a Senior Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision. Acts as a technical resource for less experienced Sales Consultants. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships.

Job duties are varied and complex, needing independent judgment. May have project lead role. 5 years vendor (sales and marketing) experience. 5 years relevant computer applications or database/tools. Demonstrated proficiency in one multi-user operating system. Through knowledge of system and application design. Strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Demonstrated ability to solve complex technical problems with accounts in complex technical environments. Ability to travel as needed. BS degree or equivalent; advanced degree desirable.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

This employer is a corporate member of myGwork, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.

Información extra

Estudios requeridos
Horas a la semana
8 - 40
Tipo de contrato
Tiempo completo
Tipo de trabajo
Marketing / Publicidad
Carnet de conducir
Carta de motivación

Málaga | Trabajo de marketing | Tiempo completo | Otros

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