Descripción del empleo
Ciklum is looking for driven and professional IT Support Engineer to join our team in Spain (Málaga).
It is a position for young, energetic, self-organized and highly motivated talents who would like to develop their career in a big international IT company, enjoy diverse tasks, direct communication with internal stakeholders, vendors and clients, eager to pilot and implement new things. The one who is happy to support a bunch of colleagues in a mixed co-located and distributed set up.
Responsibilities
- Service Desk System tickets management
- Daily users support of hardware/software issues
- Assistance to Infrastructure Engineers in setup/maintenance of servers and network equipment
- Cooperation with Procurement in terms of delivery and logistics
- Negotiation with IT service providers
- Cooperation with remote IT Support Team on IT projects
- Control of technical side of branch relocation to the other premises
- Update IT processes according to details of office workflows
- IT Stock management
- Performing hardware/software inventories and keeping this information actual
- Service Desk System tickets management
- Daily users support of hardware/software issues
- Assistance to Infrastructure Engineers in setup/maintenance of servers and network equipment
- Cooperation with Procurement in terms of delivery and logistics
- Negotiation with IT service providers
- Cooperation with remote IT Support Team on IT projects
- Control of technical side of branch relocation to the other premises
- Update IT processes according to details of office workflows
- IT Stock management
- Performing hardware/software inventories and keeping this information actual
Requirements
- Education – higher
- Experience on similar (IT support) position from 3 years
- Advanced knowledge of Windows 7-10, Mac OS X, MS Office 2007-2016
- Knowledge of Google Apps, Active Directory, GPO, networking, good knowledge of IT hardware, streaming
- Understanding of ITIL principles
- Experience in dynamic, fast paced, hi-tech environment
- Experience in writing batches and scripts
- English – upper-intermediate mandatory
- Spanish – native or upper-intermediate mandatory
- High level of communication is a must, team player
- Calm, responsible, initiative, self-organized, eager to learn, good at time management
- Strong problem solving and troubleshooting skills
- Service oriented approach
- Education – higher
- Experience on similar (IT support) position from 3 years
- Advanced knowledge of Windows 7-10, Mac OS X, MS Office 2007-2016
- Knowledge of Google Apps, Active Directory, GPO, networking, good knowledge of IT hardware, streaming
- Understanding of ITIL principles
- Experience in dynamic, fast paced, hi-tech environment
- Experience in writing batches and scripts
- English – upper-intermediate mandatory
- Spanish – native or upper-intermediate mandatory
- High level of communication is a must, team player
- Calm, responsible, initiative, self-organized, eager to learn, good at time management
- Strong problem solving and troubleshooting skills
- Service oriented approach
What's in it for you
- Variety of knowledge sharing and training opportunities
- A lot of various technical seminars
- Unique working environment where you communicate and work directly with client
- Competitive salary
- Career and professional growth
- Possibility to work in a big and successful company
- Long-term employment with 23 working-days paid vacation and other social benefits
- State of the art, cool offices with warm atmosphere which creates really good working conditions
- Variety of knowledge sharing and training opportunities
- A lot of various technical seminars
- Unique working environment where you communicate and work directly with client
- Competitive salary
- Career and professional growth
- Possibility to work in a big and successful company
- Long-term employment with 23 working-days paid vacation and other social benefits
- State of the art, cool offices with warm atmosphere which creates really good working conditions
Información extra
- Status
- Inactiva
- Localización
- Málaga
- Tipo de contrato
- Tiempo completo
- Tipo de trabajo
- Servicios Consultoría IT
- Carnet de conducir
- No
- Vehículo
- No
- Carta de motivación
- No
