Descripción del empleo
On behalf of Perfect Channel, Ciklum is looking for an Application Support Developer to join our Málaga team on a full-time basis.
This is an opportunity to work for a progressive forward-thinking company. You will be working on new and interesting projects and gain exposure to the latest technologies, whilst at the same time having some fun and working with a great bunch of people.
Maintaining a team centric philosophy is fundamental to our success so everyone is encouraged to take responsibility and expected to contribute to all facets of the support service; we share in success when things are going well, and everyone owns the problems when they are not.
Responsibilities
As a member of our Support Team you will need to:
- Provide professional support and incident management to internal and external customers
- Qualify and prioritize service incidents and requests
- Meet Support Team standards for attendance and shift coverage, including rotating late shift/weekends on call
- Act as a point of contact for customers and provide consistent and timely follow-up with support and service requests. Actively assist customers and redirect/escalate as necessary
- Proactively contribute to continuous improvement by identifying and proposing new initiatives or changes
As a member of our Support Team you will need to:
- Provide professional support and incident management to internal and external customers
- Qualify and prioritize service incidents and requests
- Meet Support Team standards for attendance and shift coverage, including rotating late shift/weekends on call
- Act as a point of contact for customers and provide consistent and timely follow-up with support and service requests. Actively assist customers and redirect/escalate as necessary
- Proactively contribute to continuous improvement by identifying and proposing new initiatives or changes
Requirements
- At least 4 years of experience in an Application Support role within an IT company
- Full software development life-cycle experience, and excellent knowledge of both .Net fundamentals and C#
- Demonstrable experience working to deadlines & SLA’s
- Knowledge and experience working on AWS environments. Experience with DynamoDB, RDS, Cognito, API Gateway and working with Lambdas
- Knowledge of serverless application architecture. Experience working with different serverless framework
- Advanced level of English
- Positive proactive attitude, willing to turn their hand to any problem, and willing to work things out when they fall outside their area of direct expertise
- Team player. Eager to work as a member of a team and pitch in to ensure the team succeeds with its commitments
- Problem-solving and analytical skills
- An interest in expanding your horizons and learning new skills as well as caring about doing things well
- At least 4 years of experience in an Application Support role within an IT company
- Full software development life-cycle experience, and excellent knowledge of both .Net fundamentals and C#
- Demonstrable experience working to deadlines & SLA’s
- Knowledge and experience working on AWS environments. Experience with DynamoDB, RDS, Cognito, API Gateway and working with Lambdas
- Knowledge of serverless application architecture. Experience working with different serverless framework
- Advanced level of English
- Positive proactive attitude, willing to turn their hand to any problem, and willing to work things out when they fall outside their area of direct expertise
- Team player. Eager to work as a member of a team and pitch in to ensure the team succeeds with its commitments
- Problem-solving and analytical skills
- An interest in expanding your horizons and learning new skills as well as caring about doing things well
Desirable
- Experience building complex web applications with .NET development
- Knowledge of front-end technologies, such as HTML, CSS, JavaScript, Front end API’s knockout.js, angular.js, JQuery etc
- Knowledge of SQL and experience of either SQL server or other major relational RDBMS;
- Any experience with Couchbase or similar NoSQL DB, RabbitMQ and Elastic Search will get you super double bonus tick box points
- Knowledge on cloud-based deployment and life-cycle management in either AWS or Azure platforms
- Experience of test-driven development, source branching strategies or continuous integration
- Experience working as a member of an Agile Kanban team
- Experience building complex web applications with .NET development
- Knowledge of front-end technologies, such as HTML, CSS, JavaScript, Front end API’s knockout.js, angular.js, JQuery etc
- Knowledge of SQL and experience of either SQL server or other major relational RDBMS;
- Any experience with Couchbase or similar NoSQL DB, RabbitMQ and Elastic Search will get you super double bonus tick box points
- Knowledge on cloud-based deployment and life-cycle management in either AWS or Azure platforms
- Experience of test-driven development, source branching strategies or continuous integration
- Experience working as a member of an Agile Kanban team
What's in it for you
- Job opportunity where you can apply your skills and grow professionally in an incredible team of young and active people
- Variety of knowledge sharing and training opportunities
- Unique working environment, with cool and nicely located offices, with warm atmosphere which creates really good working conditions
- Competitive salary
- Possibility to work in a big and successful growing company
- Long-term employment with 23 working-days paid vacation and other social benefits
- Job opportunity where you can apply your skills and grow professionally in an incredible team of young and active people
- Variety of knowledge sharing and training opportunities
- Unique working environment, with cool and nicely located offices, with warm atmosphere which creates really good working conditions
- Competitive salary
- Possibility to work in a big and successful growing company
- Long-term employment with 23 working-days paid vacation and other social benefits
Información extra
- Status
- Inactiva
- Localización
- Málaga
- Tipo de contrato
- Tiempo completo
- Tipo de trabajo
- Servicios Consultoría IT
- Carnet de conducir
- No
- Vehículo
- No
- Carta de motivación
- No
