Descripción del empleo
On behalf of Dacadoo, Ciklum is looking for a Middle Application Support Engineer to join the Málaga team on a full-time basis.
Responsibilities
- Monitor and work on the service desk ticket queue
- Interact with customers or clients and help solve their technical issues
- Perform analysis on software application functionality
- Assist the Service Delivery Manager in preparing meetings and reports
- Collect required information and create bug tickets
- Maintain the internal knowledge base
- Monitor and work on the service desk ticket queue
- Interact with customers or clients and help solve their technical issues
- Perform analysis on software application functionality
- Assist the Service Delivery Manager in preparing meetings and reports
- Collect required information and create bug tickets
- Maintain the internal knowledge base
Requirements
- Bachelor’s degree in computer science or equivalent
- Excellent analytical skills
- Excellent communication skills
- Independent but committed team player
- Experience in IT with emphasis in customer facing organizations
- Experience with Jira or other issue tracking systems
- Knowledge of Linux, SQL and NoSQL databases
- Knowledge of network basics (TCP/IP, DNS, HTTP, SMTP)
- Knowledge of an interpreted programming language
- Fluent in English (written and verbal)
- Bachelor’s degree in computer science or equivalent
- Excellent analytical skills
- Excellent communication skills
- Independent but committed team player
- Experience in IT with emphasis in customer facing organizations
- Experience with Jira or other issue tracking systems
- Knowledge of Linux, SQL and NoSQL databases
- Knowledge of network basics (TCP/IP, DNS, HTTP, SMTP)
- Knowledge of an interpreted programming language
- Fluent in English (written and verbal)
What's in it for you
- Multicultural and international working environment
- Opportunity to work from home at least initially
- Open corporate culture with a lot of personal responsibility
- Supportive and collegial environment
- Projects in the field of digital transformation, Cloud
- Multicultural and international working environment
- Opportunity to work from home at least initially
- Open corporate culture with a lot of personal responsibility
- Supportive and collegial environment
- Projects in the field of digital transformation, Cloud
Información extra
- Status
- Inactiva
- Localización
- Málaga
- Tipo de contrato
- Tiempo completo
- Tipo de trabajo
- Servicios Consultoría IT
- Carnet de conducir
- No
- Vehículo
- No
- Carta de motivación
- No