Descripción del empleo
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City
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Barcelona
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State
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Cataluña
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Region/Country
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Spain
Repartidos por todo el mundo, con un precio muy competitivo, los hoteles Ibis ofrecen a sus clientes una habitación cómoda perfectamente equipada y todos los servicios de un hotel conómico moderno: equipos disponibles durante todo el día, comida y bebida servidas en cualquier momento, desayuno a las 16 horas de la tarde, etc.La calidad del servicio es una cualidad intrínseca de la oferta de Ibis, donde se presta especial atención a la comodidad de las habitaciones, la higiene y al conjunto de servicios de nuestraprofesión. El Contrat Satisfaction 15 minutes y el certificado ISO 9001 son muestra de este compromiso.Además de la seguridad de poder comer a cualquier hora del día, los clientes de Ibis se benefician de una alimentación variada y equilibrada, gracias a veintena de ideas de los re
Job Level
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Job 6
Job
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Fixed-term contract: |
Yes
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Duration of fixed-term contract (in months): |
6
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Status
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Full Time
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Anticipated Start Date
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20-05-2019
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Skills
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Level of Education
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Vocational education
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Areas of study
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Food and beverage
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Professional experiences
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1 to 2 years
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Languages essential
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English
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Optional languages
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French
Key tasks
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We need to make part of our new Social food bar : Charlies Corner . Overview of duties Serves guests (prepares the dining room, provides waiter service and clears away) in the point of sale, in line with the F&B concept (restaurant, meeting room, breakfast, bar or patio). Provides a high standard of service both in terms of welcome and waiter service. Customer relations "• Provides a friendly and personalised welcome for guests • Offers attentive service and adapts to any constraints guests may have • Heeds any remarks made by guests and ensures follow-up • Establishes good relations with guests, offering advice and fostering customer loyalty • Promotes the F&B offer • Is attentive to guests' requests and respects them • Helps gain customer loyalty through the high standard of service" Professional techniques / Production "• May be asked to receive deliveries and check food items • Completes the following tasks: prepares the point of sale and preparation areas, welcomes guests and provides waiter service, cleans and tidies the dining room and preparation areas after closing • Before every workshift, finds out about dish composition and any shortages • Organises his/her work to suit fluctuations in numbers, events and guests • Ensures the equipment used remains in good condition • Communicates and works in close and constant cooperation with the kitchen to ensure an excellent standard of service" Commercial / Sales • Increases the average amount billed Management and administration "• Helps meet the department's targets by respecting the procedures and internal audits applicable in the hotel • Helps manage crockery and appliances by avoiding breakages • May be asked to help with inventories • May be asked to place orders, taking care to match levels of stocks with consumption" Hygiene / Personal safety / Environment "• Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations • Respects the instructions and safety guidelines for the equipment used • Applies the hotel's security regulations (in case of fire etc) • Applies regulations governing the sale of alcoholic beverages
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Información extra
- Status
- Inactiva
- Localización
- Barcelona
- Tipo de contrato
- Tiempo completo
- Tipo de trabajo
- Camarero
- Carnet de conducir
- No
- Vehículo
- No
- Carta de motivación
- No