Agile Coach en Madrid

ING is an innovative bank with a strongbrand experience. Its purpose is empower people to stay a step ahead in lifeand business, to do so we need people who take it on, and make it happen.People that help others to be successful and are always a step ahead.

We are in a path to master Agility throughour One Agile Way OfWorking, and Agile Coaches are the energyand the spirit needed for a consistent and long-term transformation in how wedeliver value promptly to our clients.

Agile Coaches at ING not only support andevolve the company agility at different levels: Squad, Tribe andOrganizational, but also at different units within the bank (Delivery,Services, Sales and Support Functions). Agile Coaches also collaborate with theOne Agile Way of Working Global Program lead by ING’s Head Office in theNetherlands to help us unite our way of working across different entities.

Job Responsabilities

Coach teams and individuals, withdifferent levels of expertise and different background, into an Agile/Lean wayof working and thinking.

Coach teams towards High Performance atdifferent scales: Squads and Tribe.

Work, coach with the leadership to helpthem understand the Agile Leadership and its benefits.

Collectively share responsibility indecisions and implementation of Tribe’s and Squad’s objectives about the way of working.

Having simple and innovative solutionsto overcome problems.

Energize “the learn, do and share”culture amongst squads, tribes and the Agile & Innovation CoE.

Knowledge and Skills

Minimum 2years of experience as agile coach: running at least one Agile Transformationfrom strategy to implementation, using both agile and innovation frameworks.

Minimum 3 years of experience coachingand training teams in lean/agile, especially Scrum & Kanban.

Scrum, Kanban and Scaling Frameworks Certification(Desirable).

CoachingCertification (Desirable).

FacilitationCertification (Desirable).

AgileLeadership Certification (Desirable).

Design Thinking and Lean Start-up(Desirable).

GamificationCertification (Desirable).

Soft Skills

Deep emotionalintelligence to successfully impact on transformation, bychoosing proficiently the best role depending on the specific team/individualsituation: Teacher, Mentor, Facilitator, Coach, Change-Agent or Domain Specificexpert.

Strong Spanishand English communication skills: Talks, Conferences, Training, One to One,etc.

Ability to add value on all layers andunits: specially at management layer, but always keep in mind the rest of thelayers (Human Resource, legal, Risks, Business, IT, )

Strong personal productivity skills (GTDDesirable)

Retail Bank knowledge (Desirable)

Active participation with the SpanishAgile Community (Desirable)

If you think this position had already your name printedbeforehand, awesome! Because, we offer theposition of Agile Coachwithin the Agile & Innovation Center ofExpertise of ING Spain Bank.

Are eager to know how your day may look like at ING! Here itgoes…

9:00 - Check email

9:30 - Payments Squad - Daily Meeting Coaching

9:45 - Quick Coach chat with Squad Member

10:00 - Accounts Squad- STATIK Session Facilitation

12:00 - Shadowing, sharing (and joking :-P) with Fellow AgileCoaches

13:00 - Lunch & Coffee with Cards Squad’s Scrum Master

14:00 - Check email

14:30 - Design Tribe Leadership Retrospective

16:00 - Tribe Performance Session with Tribe Leadership Teamand POs

17:00 - Adapt Tribe and Squads’ Coaching Plan with today’sfeedback.

17:30 - Check email and manage agenda for the next day

18:00 - Go Home, to a Meetup or to a squad’s after-work :-P

What do we offer?

Flexible schedule

What happens at ING matters a lot to us.

But we know the most important things are outside the office.

Food Allowance

So that eating is not something to worry about

Life insurance and medicalinsurance

For you and your whole family (spouse, common-law partnerand children).

Free company bus

We take you from Madrid´s dowtownto our office located in Las Rozas (and vice versa!).

Banking benefits

Special conditions on your loan or mortgage after 6 monthsin the bank.

And benefit from our pension plan once you reach 2 yearswith us.

More health and more sport

Paddle court (and school) at yourdisposal

Runners club with your own coach

Clinics with professional and top level athletes

Physiotherapist service in the office