Enterprise Acct. Manager, Amazon Business ES en Madrid

Amazon is now reinventing on behalf of the business customer and focused on building Amazon Business, the B2B marketplace on Amazon that provides business customers with the pricing, selection and convenience of Amazon, with features and benefits designed for businesses of all sizes. For this reason, we are recruiting the best talents to make this vision a reality across the globe. B2B represents an incredible opportunity to address a vast new segment and customer base and is an area of high investment for Amazon. We are focused on building solutions to enable business customers to discover, research, and buy products and services from a wide selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between) that buy in either high frequency or in bulk quantities. Our business customers have different needs than the traditional Amazon customer and thus we have to reinvent everything from how we display our selection, price our products, and provide the right customer experience.

Position Summary
As an increasingly important part of the Amazon Business team, Senior Enterprise Account Managers are responsible for prospecting, closing, and growing mid- to large Enterprise businesses as customers of Amazon. The ideal candidate will have experience developing relationships across functional areas such as procurement, procure-to-pay, production, maintenance, supply chain and IT in large, complex businesses and has proven track record of meeting and exceeding goals. If you want to roll up your sleeves and help shape the future of buying for business customers, this role could be the one for you!

This role will be based in Amazon’s Spain HQ in Madrid.

Key Responsibilities

· Develop a territory customer account management plan · Initiate prospecting and lead generation activities
· Educate and network with key prospect and customer contacts
· Report on prospect onboarding pipeline and customer spend adoption
· Deliver to targets for customer account management
· Converse with senior customer stakeholders including CPOs, VPs, and more
· Contribute to contracting activities for large, complex deals
· Develop long-term relationships with multiple stakeholders in customer accounts
· Drive and accelerate spend adoption within assigned accounts
· Relay customer needs and requirements back to internal Amazon teams including Product Management and Category Management teams
· Drive periodic innovation aimed at improving customer satisfaction
· Work closely with marketing, merchandising, business development, customer service and other key internal Amazon stakeholders

· Spanish and English language required
· BA/BS degree
· 7/8+ Years B2B large enterprise sales and/or account management experience or consulting
· Knowledge of Procure-to-Pay (eProcurement), system integration and tender processes at large Enterprises
· Superior communication skills – both oral and written
· Proven analytical skills and ability to influence people both internally and externally
· Decisive and ability to move with speed to implement ideas
· A passionate, self-starter, ready to take Amazon Business’s customer experience to the next level
· Broad commercial awareness developed in a fast-moving environment

· University degree ideally in a technical or analytical discipline, MBA preferred
· Active listener and strong communicator
· Effective closer
· Strong Ownership, Bias for Action, and a willingness to roll up your sleeves
· Expert use of CRMs (e.g. Salesforce.com), MS Office Suite, and other systems
· Distribution Sales experience a plus along with experience working with resellers