Programmatic Solutions Consultant en Madrid

Amazon Advertising offers marketing solutions that leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys.


Team Vision
We empower businesses to find, attract, and engage the right audiences throughout their decision journeys with advertising solutions that combine Amazon’s customer touchpoints and shopping insights to build relationships, drive relevance, and deliver results.

The Role
Amazon is seeking a Programmatic Solutions Consultant (PSC) to support enterprise self-service clients on the Amazon DSP. The PSC role is perfectly situated between Sales and Product, and best suited to those who can operate across fields. The PSC team is responsible for managing the end to end experience of external customers namely holding companies, independent agencies, trading desks, and direct clients that have chosen to use Amazon DSP. The overarching goal is to empower customers to achieve success by providing best-in-class consultancy, training, operational expertise and troubleshooting. PSCs are at the cutting-edge of programmatic trading, solving client challenges with Amazon and the industries best ad technology.

Responsibilities
· Own the relationship with clients and provide high-touch proactive support such as onboarding, education, continuous product usage consultation, and industry best practices to ensure client success
· Define priorities for campaign management and optimization initiatives based on deep knowledge of the industry, its competitive landscape and key business issues.
· Be owners for current campaign performance, future strategy and competitive scenarios (growth and defense).
· Navigate multiple stakeholders; bridge organizational and structural gaps with a focus on customer results and satisfaction.
· Help drive evolution of the DSP into a client friendly tool via ongoing client feedback loop and close collaboration with cross functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)
· Serve as the primary point of contact for technical issues; will communicate, triage, and manage open tickets to resolution
· Define and improve processes and tools for the PSC team to serve clients better
· Design and deliver performance updates, business reviews and growth opportunity presentations to key agency contacts

· Bachelor's degree
· Proven experience in Account Management and/or Ad Operations
· Strong interpersonal/communication skills
· Strong quantitative and analytical skills
· DSP/RTB/Ad Network experience
· Expertise in media trading
· Proficiency in MSFT Office; deep experience with data analysis in Excel, including pivot tables and advanced functions

Preferred Qualifications
· Collaborative team-player yet comfortable with independence
· Strong attention to detail and organizational skills
· Extensive knowledge of digital media systems and tools
· Well versed in campaign setup and optimization techniques
· Understanding of Web Browsers, SQL, VBA


Please submit your CV in English.


Do you want to know more about the role and Amazon?
Take a look at our Video Broadcast!

https://www.youtube.com/watch?v=7hsixwbU--c&feature=youtu.be