Enterprise Inside Sales Manager

Madrid, Spain


Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as an Enterprise Inside Sales Manager in our Data Centre Sales organisation in Madrid.

Not even ground-breaking products sell themselves. That’s the job of our inside sales professionals. Inside Sales Management is all about managing, inspiring and motivating professionals at all levels to deliver against targets. Beyond day-to-day people management, our team also shapes, executes and communicates specific sales strategies.

Key Responsibilities

• Directs the efforts of others in the achievement of the strategic and operational objectives of the group. Manages the hiring, staffing and maintaining of a diverse and effective workforce
• Responsible for career development/planning, performance and pay discussions of team members
• Manager of individual contributors and/or leaders who motivate and drive the inside sales organization to meet or exceed performance objectives through effective management of frontline sales managers and resources
• Frequently interacts with subordinate supervisors, customers, and/or functional peer group leaders, normally involving matters between functional areas, other company divisions or units, or customers and the company
• Manages, through subordinate supervisors and leaders, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing Influences and participates in the quota setting process at the team/individual level. Coordinates (where appropriate) operations and manages the relationship between inside and field sales personnel
• Provides direction, development and inspiration to the team members in the organization & frequently helps in the development of reps by participating in call shadowing
• Understands the market in which the company operates, including our business/industry, our competitors and uses that knowledge to plan for the future. 

Essential Requirements

• Experience of managing a team or multiple teams of sales reps / could be a second level manager in the transactional space
• Can assist with site projects
• Experience of work on global projects
• Has helped teams shape deals with complex pricing, competitive analysis and longer deal cycle
• Carried a basic complexity and revenue responsibility in a segment/vertical
• Solid understanding of complexities of the environment and works internally to solve complex business issues
• Able to resolve the most complex customer escalation issues

Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you’re an inspirational motivator of people and a visionary sales strategist, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell .

Job Family: Sales Inside-Sales Job ID: R83048