Junior Credit Management Analyst w/ French

Descripción del empleo

In this role you will act as the French market’s point of contact to keep subscriptions and hardware financing payments on track. You will collaborate with Sales, Customer Success, and Customer Care to resolve overdue payments and manage accounts, supported by Salesforce. You’ll analyze financial information, handle billing queries, and coordinate with debt collection agencies for complex cases. This is an opportunity to develop in finance and credit operations within a global fintech environment.

• 23 days of paid leave
• subsidised restaurant tickets (Edenred)
• office breakfast on Mondays
• Break4me sabbatical after 3 years
• annual L&D budget of 2000
• referral bonus

• Contact merchants by phone and email to collect overdue payments and negotiate repayment schedules
• Respond to billing, payment, and subscription queries from Customer Success and Customer Care
• Manage cases in the Finance Salesforce queue in line with service levels
• Process cancellation requests and other administrative account changes accurately and on time
• Collaborate with external debt collection agencies on complex cases
• Read and interpret financial information across SumUp platforms, mainly Salesforce

• Fluency in French at native or near-native level, plus good working English
• Experience in a customer-facing role involving negotiation, sales conversations, or payment collection
• Comfort with Excel and handling financial or administrative data
• Strong written and verbal communication with a sales-oriented approach
• Genuine energy and willingness to learn, with interest in finance or credit operations

• strong communication
• sales-oriented mindset
• team collaboration
• Excel
• Salesforce
• Tableau

Información extra

Status

Activa

Estudios requeridos

E.S.O

Localización

Barcelona

Tipo de contrato

Tiempo completo

Publicado el

17-09-2026

Carnet de conducir

No

Vehículo

No

Carta de motivación

No