Part-time Customer Service Agent – Greek English Speaker

Descripción del empleo

We’re Hiring: Customer Service Agent – Greek & English Speaker

At Netzon Group, we’re growing fast - and we’re looking for a motivated Customer Service Agent to join our International Team in Barcelona.

If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you.

About the Role

As a Customer Service Agent, you will be the first point of contact for customers, helping them with their questions, requests, and issues while providing a high-quality customer experience. You’ll be representing General Mills, a global food company behind some of the worlds well-known food brands.

✅ Your Mission

• Customer Advocate: Make sure customers’ needs and concerns are handled professionally, efficiently, and with empathy.
• Product Expert: Develop a good understanding of the products and services to provide accurate and helpful information.
• Omnichannel Specialist: Deliver excellent customer support across different communication channels, including phone, email, and other digital channels.
• Problem Solver: Understand customer issues, identify the best solution, and ensure a smooth resolution.
• Brand Ambassador: Represent General Mills and its brands in a professional and positive way during every customer interaction.

What We’re Looking For

• Fluency in Greek and English.
• Spanish and/or Cypriot Greek knowledge is an advantage.
• A passion for helping customers and a customer-centric approach.
• Excellent communication skills and the ability to handle customer requests with empathy and professionalism.
• Strong administrative skills and attention to detail.
• A proactive and solution-oriented approach to problem solving.
• Ability to work independently while being part of an international team.

What We Offer

• Start Date: ASAP
• Contract: Fixed-Term 3 months (1 Month of Probation and possibility of extension).
• Part-Time: 25 hours per week.
• Working Hours: Monday to Friday, 9:00 AM - 2:00 PM.
• Salary: €11,994.24 gross per year
• Working Model: Hybrid - 6 days per month in the office.
• Training: Approximately 5 days
• Office Location: Barcelona (Eixample).

Why Join Netzon Group?

Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide.

You’ll have the opportunity to work with an internationally recognized brand while developing your customer service skills in a multicultural and supportive environment.

Start your journey with us - apply now and become part of our growing team!

Información extra

Status

Activa

Estudios requeridos

E.S.O

Localización

Barcelona

Tipo de contrato

Tiempo completo

Publicado el

05-09-2026

Carnet de conducir

No

Vehículo

No

Carta de motivación

No