Analyst/Associate Transaction Services Sales Cash Consultant Iberia

Your role and work environment:

We are looking for a talented and enthusiastic Analyst/Associate Transaction Services Sales Cash Consultant Iberia with Payment and Cash management background to join our Transaction Services (TS) Team of Wholesale Banking Spain & Portugal.

The team works with large corporates to offer TS solutions for the Bank: Payments & Cash Management (PCM), Liquidity Solutions/Bank Mendes Gans (BMG) and Trade (Trade Finance & Working Capital Solutions)

Your key responsibilities:

You will support Senior Transaction Services Sales Consultant together with Product Managers/Specialists and Central Structuring teams and will work closely with the Sector and Client services teams -these lasts in charge of Daily Banking servicing of these clients.

Responsible for growing the Daily Banking business and increasing profitability through the existing contracts by optimizing proactively client relationships as well as supporting the origination of new business within the Wholesale Banking (WB) client portfolio and getting TS products available. He/She monitors, retains and grows the existing business for selected multinational WB clients at a global level with a proactive role to ensure cross-border customer satisfaction and relies on the operational quality of services provided by Client Service Organization that are in charge. An energetic individual with drive and thorough understanding of the TS products & solutions and Treasury Operations.

The TS Sales Cash team sells the full suite of Cash solutions across the network (both PCM and Liquidity management/BMG)

Key responsibilities and activities:

Business development

• Support sales of the full suite of TS Cash solutions across the network for Cash (Payments & Cash Management and Liquidity Management)
• Contribute to the origination, proposal and execution process effectively and efficiently and will work closely with key internal colleagues/stakeholders like Sectors organisation, TS Sales colleagues in the network, the Cash Advisory & Structuring teams as well as Client Services, Implementation and Product Management.
• Contribute to improve and maximize the cross-buy of TS Cash Solutions based on good understanding of client needs and product
• Contribute to the achievement of revenue targets & client profitability according to TS KPIs

Transaction execution

• Monitoring implementations handled by teams in charge to guarantee the proper delivery of solutions according to the agreements, involving the completeness, timeliness and accuracy of the sales process and documentation. This goes with ensuring proper completion of transactions from a commercial perspective, coordinating different departments involved in the processes including clear instructions to Client Services Delivery to manage client requirements.
• Assessment and processing pricing set up and modifications (DPM approval and implementation)

Customer relationship management

• Recurrent review of the operative with existing clients in view to maintain contracts & agreements and identify risks and opportunities as well as cross buy
• Close eye on daily banking services provided by Client Services teams in particular incidences and proactive advice to improve client experience as well as cross buy
• Perform client profitability analysis on monthly basis to assess business trends

Risk & portfolio management

• Monitors the existing portfolio in close consultation with risk management.
• Responsible for operating under our KYC guidelines and mitigation of non-financial risk incurred by the transactions originated
• Monitors of review dates and expired deals in DPM
• Reporting activities

Knowledge Management

• Product support in relation with local products offered by our Branches to colleagues in the network

What are we looking for?

Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!

• Bachelor´s or Master’s degree (preferably in Economics, Accounting or Finance)
• 1-3 years relevant experience/knowledge in TS Products or middle office
• knowledge of Trade products (Bank guarantees, Receivables and Supply Chain Finance) will be highly valued
• excellent commercial skills
• an ambitious entrepreneur that combines client focus with delivery power and strong results orientation
• ability to display style flexibility to teams and adapt plan, approach and behavior to the different needs and situations
• courage to question and make decisions
• ability to communicate smoothly internally and externally
• strong organizational sensitivity and drive; ability to understand and take into account the underlying issues, opportunities and dynamics of both the local organization as the Global Wholesale Bank
• time and stakeholders management
• ability to take responsibility and realizations based on facts and data
• team player. Sharing information with all relevant stakeholders in a timely manner, help other stakeholders reach their objectives
• strong ethics and professionalism integrity
• you are willing to learn every day in a continuous changing global environment with high expectations of clients
• excellent level of English and Spanish. Portuguese will be highly valued.

What do we offer?

The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.

Check out what is waiting for you!

Balance That Works. We put balance to work, so you can do it too. With our customers’ needs first, the team´s and your own, we agree when to come to ING MAD and when to work best from home. More time together when it matters, more freedom when you need it.

Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings.

Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more!

Health insurance. For you and all your family (spouse/partner and children).

Life insurance. We help you protect what matters most to you.

Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids…

Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably.

Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us!

More vitality and more belonging. 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program.

Get to know Us

We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go.

A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.

And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries.

We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society.

And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey.

Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!

At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work.

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