Retail Operations Coordinator

Descripción del empleo

Full-time | Ibiza

We're looking for someone who loves eyewear, enjoys working with people and likes being part of a small team where no two days are the same.

During the summer, you'll be the face of our Ibiza flagship store, creating an exceptional customer experience while ensuring everything behind the scenes runs smoothly. During the winter, when the store is closed, you'll support the team with inventory, logistics and operational projects as we prepare for the next season.

This isn't just a seasonal retail position. We're looking for someone who wants to grow with the brand and become an important part of the Capote team as we continue to expand internationally.

• Running the Ibiza flagship store
• Welcoming and assisting customers
• Creating a memorable shopping experience
• Processing sales through Shopify
• Keeping the store beautifully presented
• Managing stock and inventory
• Preparing and shipping online orders
• Receiving deliveries
• Supporting events and pop-ups when needed

With the store closed, you'll work closely with the operations team on a variety of projects, including:

• Customer support
• Organising inventory and stock
• Preparing wholesale and online orders
• Coordinating logistics and shipments
• Preparing sample sets for agents and distributors
• Organising products and materials for international trade fairs such as MIDO and SILMO
• Supporting new collection launches/marketing materials
• Assisting with operational projects and improving internal processes

• Speaks fluent English
• Speaks profound Spanish (or is happy to learn)
• Has experience in retail, luxury goods, or fashion 
• Enjoys delivering excellent customer service
• Is organised, reliable and proactive
• Loves working with people while also enjoying operational tasks behind the scenes
• Has experience with Shopify or similar POS systems
• Is confident using Excel or Google Sheets
• Has worked with Slack or similar communication tools 
• Understands inventory management and stock control
• Has an eye for detail and presentation
• Fits naturally with the Capote brand and enjoys being part of a creative, international and dynamic team
• A plus if you know how to use Photoshop/Canvas, and set up social media campaigns

✔ You enjoy variety and learning new things.

✔ You like taking ownership and finding solutions.

✔ You're equally happy helping a customer find the perfect sunglasses and organising inventory in the stockroom.

✔ You enjoy working in a small team where everyone contributes.

✔ You're looking for a long-term opportunity to grow with an independent brand rather than just a seasonal job.

After your first year...

• The Ibiza store runs smoothly and confidently under your management.
• Inventory is accurate and well organised.
• Customers leave with an exceptional experience.
• Trade fairs and sample sets are prepared on time.
• Logistics run efficiently throughout the year.
• You've become a trusted member of the Capote team and are ready to take on more responsibility as the brand grows.

Información extra

Status

Activa

Estudios requeridos

E.S.O

Localización

Ibiza

Tipo de contrato

Trabajo estudiantes

Publicado el

15-07-2026

Tipo de trabajo

Cajero

Carnet de conducir

No

Vehículo

No

Carta de motivación

No

Idiomas

Español