Descripción del empleo
Company: La VesteLocation: Madrid, Spain
Employment Type: Full-Time
Start Date: Immediate
La Veste is a Spanish fashion brand known for its bold creativity, timeless style, and vintage-inspired collections, all crafted in Spain. We are looking for a passionate and customer-focused professional to join our team and help deliver an exceptional experience to our growing international community.
Key Responsibilities
- Serve as the primary point of contact for customers via email, chat, and social media.
- Provide outstanding support before, during, and after purchase.
- Assist customers with product information, sizing, availability, and orders.
- Manage order tracking, returns, exchanges, and issue resolution.
- Maintain accurate customer records within CRM systems.
- Work closely with the e-commerce, logistics, and marketing teams to ensure a seamless customer journey.
- Identify opportunities to improve customer satisfaction and loyalty.
- Excellent written and verbal communication skills in English (Spanish is a plus).
- Previous experience in Customer Service, Customer Experience, Retail, Fashion, or E-commerce.
- Strong problem-solving and organizational skills.
- Customer-oriented mindset with high attention to detail.
- Ability to multitask in a fast-paced environment.
- Immediate availability.
WHAT WE OFFER
Immediate start.
Opportunity to work with a fast-growing international fashion brand.
Creative, dynamic, and collaborative work environment.
Employee discounts on La Veste collections.
Professional growth and development opportunities.
Información extra
- Status
- Activa
- Estudios requeridos
- E.S.O
- Localización
- Madrid
- Tipo de contrato
- Prácticas
- Publicado el
- 04-07-2026
- Carnet de conducir
- No
- Vehículo
- No
- Carta de motivación
- No
Recibe ofertas similares en tu bandeja de entrada del correo electrónico
Indica debajo en que area estas buscando una función similar y no olvides poner tu correo electrónico.