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Customer Service Representative - Temporary en Barcelona

Descripción del empleo

Converse is the story of a sneaker that started on the court and moved to the stage and street. We’re a company ready for change and that’s who we hire: the most malleable, the most innovative, and the most creative. Our clothes and sneakers have been worn by rebels, rockers, rappers, artists, thinkers, and individuals. So that’s why we hire individuals. So we’re speaking the same language.

Nike, Inc. knows how to sell sneakers. And apparel. And just about everything an athlete could need. The Nike Sales teams are the front line for getting these products into customer hands. Through sustained relationships with wholesale partners around the world — from a specialty store in Rome to a department store in midtown Manhattan — Nike Sales delivers the products, experiences and brand stories that define the brand. Nike’s success begins with the best sales team in the industry, one that deeply appreciates the consumer, the marketplace, and the products.

  • Drive daily order management per group of customers;
  • Support Sales team by daily requests;
  • Support Order entry process and participate order entry tools’ projects;
  • Prepare the variety of reports and overviews and provide all needed information to Sales team, to Customers connected with Delivery of Goods;
  • Maintain supply chain performance: on time delivery, inventory efficiencies, carrier performance;
  • Support customers in resolving delivery issues;
  • Drive the relationship with the customer through constant communication via Sales or by visits maintaining a proactive approach;
  • Participation in X-functional Projects -Support team in General Order Management Initiatives.

  • Experienced user of MS Office package (Excel, Power Point, Word) (VBA knowledge is an advantage);
  • SAP/Logistics/Customer Service experience is an advantage;
  • Fluency in both English and Spanish languages;
  • Ability to work with large amount of information, highlight & analyze relevant to the business situation;
  • Diligent & attentive to details, creative mind;
  • 1 - 3 years of experience in related field is preferred;
  • Strong team player.
This is a temporary role and the end date should be around January / February 2019.

Converse is more than a company; it’s a worldwide advocate for self-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one-of-a-kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience. From Boston to Shanghai, from Brand Design to Finance, Converse is a brand that celebrates the unique and creative people of the world. Together, we’re different.

Job ID 00399263

Sales, Barcelona, Catalonia, SpainEurope Sales, Barcelona, Catalonia, Spain

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