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Junior Operations Associate - Madrid

Madrid | Provincia de Madrid | Trabajo comercial | Trabajo de logística | Especialista en logística | Tiempo completo | Fines de semana | Prácticas | Universidad | Módulo de grado superior | Máster

Hostmaker ya está presente en 9 ciudades de 6 países, y sigue creciendo a un ritmo muy rápido. Nuestros anfitriones nos valoran por los altos rendimientos que ofrecemos en comparación con nuestros competidores, fruto de nuestra estrategia de precios, nuestra experiencia en el mercado local y nuestra experiencia en la industria global.

Descripción del empleo

We're looking for a bright, budding Home Operations associate to join our team in Madrid, working hard across a variety of tasks each day to help keep our guests glowing and hosts happy

Who Are You?

  • A travel enthusiast, obviously, but you also eat and drink where the locals do
  • Fluent in English and Spanish - any extra languages a bonus!
  • You truly get Airbnb (for hosts and for guests), and you'll get extra points if you've previously worked in the hospitality industry
  • Someone with an impeccable grasp of the English language, both written and spoken
  • You love problem solving and will go to any length to find a solution!
  • You really, really love organising. No, really. Google calendars are your thing and your email inbox is flagged, starred and filed to perfection
  • You've got a keen eye for detail - and you'll prove it to us by mentioning your favourite holiday location in your application to us. This is a little test we use to make sure you're not applying to every job in sight
  • Ideally, you've previously worked in a client-facing role and in an organisation where coordination among departments was critical to success

Duties and Responsibilities

  • To be trusted implicitly with hosts' most-prized possession: their home!
  • Coordinating maintenance and emergency logistics - no day is ever the same at Hostmaker and it is our job to solve all those unexpected issues when they arise to ensure that our guests have a flawless stay.
  • To help the frontline team in the day-to-day, being their eyes in the office, managing the schedule and, assisting them with their troubleshooting.
  • Ensuring our hosts are kept updated on ongoing issues, keeping the responsiveness at impressively high levels.
  • To put your slick social skills to use daily, liaising between multiple teams across the business and, of course, our external maintenance partners and suppliers.
  • To work full-time, we work 7 days a week which means some weekends and bank holidays. Alas, it can't all be fun and games (but we do have plenty of those, too!)

Ofrecemos

  • Puesto de jornada completa
  • Contrato de becario
  • Contrato temporal con posibilidad de incorporarse

Perfil deseado

  • Mínimo estudios universitarios requeridos
  • Castellano
  • Ingles

Más información

Estudios requeridos
Universidad, Módulo de grado superior, Máster
Localización
Madrid
Horas a la semana
30 - 40
Tipo de contrato
Tiempo completo, Fines de semana, Prácticas
Salario
500€ por mes
Responsable de
Asistir al coordinador, hacer plannings, hacer bienvenidas, etc
Tipo de trabajo
Comercial / Ventas, Logística / Distribución
Carnet de conducir
No
Vehículo
No
Carta de motivación
No
Idiomas
Inglés, Español

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Junior Operations Associate - Madrid

Hostmaker ya está presente en 9 ciudades de 6 países, y sigue creciendo a un ritmo muy rápido. Nuestros anfitriones nos valoran por los altos rendi...

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