12 - 20 horas por semana
Entre 5,00€ y 7,00€ por hora
Lo que vas a hacer
We’re looking for self-motivated, confident Front Desk Manager. You’ll be energetic, friendly, proactive and an excellent communicator. You’ll relish variety in your role from welcoming new clients into the Studio to ensuring our high brand standards (from cleaning/tidying to retail organisation) are maintained at all times. You’ll be available to work early morning, evening and weekend shifts. No 9 to 5 mentality but a client first mentality goes over your own priorities.
Main tasks and responsibilities
- Welcome customers with a great smile, care and understanding
- Signing them into classes by following the TSY process
- Advising clients on the best TSY packages/Memberships for them
- Conducting welcome tours
- Opening/closing studio out of hours
- Answering the phone and responding to email enquiries
- Client follow up via phone calls/emails/text
- Create excellent relationship with clients and remember everyone with their name – good memory skills needed
- Up-keeping high brand standards in Studio at all times
- Maintaining the friendly, vibrant in Studio atmosphere that TSY is renowned for
- Manage timetable changes and deal with teacher substitutions
- Oversee and handle payment collections from customers
- Maintain the reception area and facility clean, professional and organized
- Maintain the administration systems to be accurate and assist in reporting
- Administration and communications for supplier's goods and services
- Assist with other jobs as needed by doctors and co-workers
- Take photos of classes where possible for marketing purposes
Qué ofrecemos
- Free Yoga classes
- Free Spinning Classes
- Good Working Enviroment
- You will be treated as a valued member of a team, helping to deliver an important service
- You will have free access to all Spinning and Yoga classes and discounts in other services
- You will be paid a market conform salary with variable bonus system
- Applications
- Do you fit the above-mentioned requirements and are you excited to take the position?
- We look forward to the outstanding person who will join our team!
Qué es lo que pedimos
- Mínimo estudios universitarios requeridos Educacion Deportiva
- good communicators and passionate about sports
- University Degree or working towards it
- Fitness – Yoga enthusiast currently practising sports
- Outstanding interpersonal, communications and customer relations skills
- Ability to remember faces and names
- Excellent computer and telephone skills
- Good Knowledge of Excel and good with technology
- Fluent in spoken and written Spanish and English (extra language is a plus)
- A natural drive to always deliver excellence and attention to detail
- Optimistic, motivated, planning, accurate and organized
- No 9 to 5 mentality (a customer first mentality goes over own priorities)
- General education degree or working towards (fitness/yoga training is a plus)
- Experience in Marketing/Social Media marketing is a plus
- Good knowledge of common terminologies in fitness and yoga
- Work experience in a gym or a boutique fitness studio or similar service environment
Solicitar
¿Piensas que eres el candidato perfecto? ¡Puedes hacer click en 'Solicitar esta oferta' y te contactaremos lo antes posible!
Información extra
Its important to speak English at a high level/ Es obligatoria hablar ingles de alto nivel
- Status
- Inactiva
- Estudios requeridos
- Universidad, Máster
- Localización
- Barcelona
- Horas a la semana
- 12 - 20
- Tipo de contrato
- Media jornada
- Salario
-
Entre 5,00€ y 7,00€ por hora
- Responsable de
- Customer Service and Taking care of reception area ; follow up of customers
- Tipo de trabajo
- Atención a clientes
- Carnet de conducir
- No
- Vehículo
- No
- Carta de motivación
- No
- Idiomas
- Inglés, Español
