Datacenter Networks Squad (Palo Alto)

Datacenter Networks Squad (Palo Alto)

Your role and work environment:

The team operates in a complex enterprise environment where network security, uptime, and performance are critical to ensuring optimal service for our customers.

The team has a strong mindset focused on continuous improvement of processes, procedures, and the overall Way of Working. Initiative is encouraged, and there is a shared commitment to delivering high-quality services while maintaining a healthy and motivating working environment for engineers within the squad.

The team culture is energetic, open, and solution-oriented, characterized by a strong can-do attitude. Collaboration, transparency, and knowledge sharing are core values, and team members actively support one another to achieve common goals.

If this environment and way of working resonate with you, we invite you to apply and become part of an international team responsible for managing and further developing the IaaS technology of ING’s cloud platforms.

Your key responsibilities:
As a Datacenter Networks Engineer, you will:

• Actively contribute to an agile working environment, participating in daily stand-ups, sprint planning, and sprint reviews.
• Collaborate closely with the Product Manager and the squad to achieve shared objectives while working from a common backlog.
• Take ownership of activities and provide reasonable guidance to the squad, helping steer initiatives that improve service quality and customer satisfaction.
• Proactively support other squads within the area and the broader tribe, acting as a trusted advisor when needed.
• Leverage video conferencing and collaboration tools to enable effective communication and teamwork across distributed teams.

What are we looking for?

Want to know if this job is the right fit for you? These are some of the qualities we value most for this role. And if the shoe fits… don’t hesitate to apply!

• Minimum 5 years of hands-on experience with enterprise Palo Alto firewalls.
• Demonstrated experience performing firewall software upgrades and lifecycle management in production environments.
• Must have personally executed multiple upgrades on an environment of at least 40 FWs throughout their career.
• Proven experience troubleshooting complex firewall issues, including rule sets, packet forwarding, routing, HA failovers, VPN failures, performance issues, and other integration challenges.
• Experience working directly with firewall vendor TAC/support for advanced troubleshooting.
• Experience limited to policy administration and firewall rule management is not suitable for this role!
• You are able to make strong conceptual connections and critically assess network designs from both technical and security perspectives.

• You can have a broad knowledge of LAN, WAN and DC environments, to have a holistic understanding and apply this in a global context.
• Knowledge of routing and switching protocols in a highly available environment (BGP, ARP, etc.)
• Expected experience in large enterprise environments (40+ devices).
• Knowledge of scripting and automation tools (Terraform, Python, Ansible, Azure CI/CD). Knowledge of API integrations (FastAPI).
• You can manage (monitor, evaluate, continuously improve) incident, problem, change, and configuration management processes.
• Technical implications of Security and Risk principles. How to approach access management (IAM controls, vulnerability management, etc.).
• Clear understanding of consumer context and needs, as well as the added value of your service to the consumer.

• Creating and improving documentation and work instructions on the delivered infrastructure solutions.

• Preferable one or more certifications on Palo Alto Networks firewalls (PCNSA/E).

• Experience in cloud deployment and infrastructure services is a plus.

• Experience in cloud deployment and infrastructure services is a plus.

• You must have the capacity to interface with squads and consumers to achieve an end-to-end view.
• Understanding of the Scrum methodology (e.g., backlog and sprint planning, review, and marketplace).
• Knowledge of DevOps way of working (e.g., continuous delivery, cross-functional team setups, development of cross-skilled squad members).

Your education, background & other competencies

• Bachelor’s degree in IT or a related discipline.
• Proficiency in spoken and written English (C1 demonstrated).
• Certifications or proven proficiency in Networking and Security.
• Certifications or proven proficiency in one or more programming/scripting languages.
• The mindset of openness and willingness to try new ways of working and technologies.
• End-to-end ownership mindset.
• Active team player who takes responsibility.
• Independent and autonomous in completing tasks.
• The mentality of continuous improvement of the service and way of working.
• Reflects upon behaviors and performance to proactively identify improvement areas.
• Strong problem solver to structure and improve complex situations.
• Coaches others to help their individual development.

What do we have to offer?

The time you spend at work, the challenges you face, or the deadlines you meet are really important… but what about your personal life? At ING, we want your work to fulfill you in every way, and that is why we take care of even the smallest details.

Check out what is waiting for you!

Be flexible, my friend.

Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you decide together which days you work at home and which days you come to ING MAD to offer your best self. Do your thing.

Restaurant card.

So that thinking about what to have for lunch doesn’t take up your time or your cravings.

GROWTH, SUPPORT, AND WELL-BEING.

We offer coaching and support to help you be your best self, including a growth mindset, best-in-class learning, and career support.

SMART WORKING.

We combine home and office working to create the right balance for maximum productivity.

HEALTH & WELL-BEING.

We encourage a healthy lifestyle with on-site gyms, sports communities, and mental health support.

FINANCIAL WELL-BEING.

We offer a competitive salary, retirement plan, and other financial benefits to help you plan for your future.

FAMILY-FRIENDLY.

We support you with flexible working hours, parental leave, and childcare support.

DIVERSITY & INCLUSION.

We celebrate differences and create an environment where everyone feels they truly belong.

WE SUPPORT YOUR INITIATIVE.

Do you have a great idea? We’d love to hear it. Our culture encourages you to take initiative and drive change.

DISCOVER ING HUBS SPAIN

We’re building something exciting—and we want you to be part of it.

ING is launching a new member of ING Hubs in Spain, a vital part of ING responsible for designing and delivering critical technological and operational solutions to make banking frictionless. For our customers, we aim to become the best European bank. Our new hub in Spain will join our global network of over 13,000 professionals in the Philippines, Poland, Romania, Slovakia, Türkiye, and Spain.

What makes us different?

We have a global impact: We’re working on solutions that serve millions of customers in over 40 countries.

We are agile: Our way of working is collaborative, iterative, and cross-functional—continuously evolving.

We are tech-first: We put technology at the core of everything we do to create real innovation.

We are customer-centric: We put the customer at the heart of our decision-making.

We are a team: We work as one team, supporting each other to achieve success together.

At ING, we think diversity and inclusion make us stronger. We don’t just accept our differences—we champion them.

We’re looking for curious minds, bold helpers, and passionate communicators. If you’re looking for a place to bring your ideas to life and have a real impact, we’d love to meet you.

#LI-DNI