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Customer Service Representatives (Spanish) for Mercedes-Relocation to Maastricht

Mercedes-Benz are searching for talented, driven Customer Service Representatives to join their Customer Assistance Center (CAC) in Holland! The perfect way to kickstart your international career, you will have the chance to work with over 25 different nationalities and act as a brand representative ensuring that customers receive personal assistance in their own language at a consistently high level.

What are you going to do

You will be working for the Spanish market serving customers and prospective customers by handling all roadside assistance requests, inquiries and complaints for the entire range of Mercedes-Benz and smart vehicles. As a Spanish Representative you insure that customer concerns and queries are dealt with adequately; manage our services to customers and transfer product knowledge.

What we offer:

  • Holiday allowance - 8% of annual salary
  • Salary of €1,966 gross/ month plus bonuses
  • Lucrative relocation package of up to €5,000
  • Discount on new or used car - Daimler
  • 175 vacation hours
  • Collective health insurance at discounted rates
  • The opportunity to grow and progress within the company
  • Pension plan
  • Transportation plan: free bike every 3 years, free public transport or fuel costs
  • Result orientated bonuses

What we ask:

  • No minimum education required
  • Native Spanish speaker
  • At least 1 year Customer Service Experience
  • B2 /C1 English
  • Excellent grammar and writing skills
  • Professional experience in customer service/ call centre environment
  • Computer literate
  • Able to prioritise, analyse, plan and co-ordinate with high workload
  • Empathy and advanced negotiation skills
  • A loyal representative
  • Excellent communication skills
  • Team player

Extra information

Should you have any further questions, please write an Email to or call +49 3022957469.

Education Level
Módulo de grado superior, Universidad, Máster, Otros
Nacional (Toda España)
Working hours per week
40 - 40
Type of Contract
Tiempo completo, Trabajo titulado
Responsible for
Customer Service
Type of Job
Atención a clientes
Full UK/EU driving license preferred
Car Preferred
Cover Letter Required
Inglés, Español

Nacional | Trabajo de atención al cliente | Teleoperadora | Helpdesk | Tiempo completo | Trabajo titulado | Módulo de grado superior | Universidad | Máster | Otros

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