Customer Support & Technical After Sales Specialist (IT/EN)

Descripción del empleo

Megamo is an international bicycle brand in full expansion, and we are looking for a Customer Support & Technical After Sales Specialist to support our Italian and English-speaking markets and distributors.

This is a strategic role that combines customer service, technical after-sales support and operational coordination.

If you are passionate about cycling, have strong technical skills, and enjoy helping customers and international partners, we want to hear from you!

• Provide support to customers, distributors, and sales representatives in Italian and English.

• Resolve after-sales incidents efficiently and professionally.

• Offer technical support related to mechanics, warranties, spare parts and product setups.

• Maintain and update technical documentation and spare parts databases.

• Coordinate with the international sales team on operations, orders, deliveries and commercial needs.

• Manage orders, stock availability, inquiries and day-to-day support for the Italian and international markets.

• Participate in training sessions for technical and commercial teams in different markets.

• Previous experience in customer service and after-sales support.

• Strong technical knowledge of bicycles (MTB, road, gravel, e-bikes).

• Fluent Italian + English (Spanish and other languages will be valued).

• Communicative, proactive, problem-solving and results-oriented mindset.

• Strong organizational skills, attention to detail and continuous improvement mentality.

• Experience using B2B platforms and digital tools.

• Residence in Girona or nearby areas (100% on-site position).

• A key position within a fast-growing international brand.

• A young, dynamic and cycling-passionate work environment.

• Participation in strategic projects, product launches and global expansion.

• Real opportunities for professional development.

• Competitive conditions and long-term stability.

• Immediate incorporation.

Ready to join a brand in full international expansion?

Send us your CV and become part of the Megamo universe!

Información extra

Status

Activa

Estudios requeridos

E.S.O

Localización

Girona

Tipo de contrato

Trabajo estudiantes

Publicado el

18-12-2025

Carnet de conducir

No

Vehículo

No

Carta de motivación

No

Idiomas

Español