Onboarding Specialist en Valencia

Descripción del empleo

At Acertto Talent Linkers, we specialize in the recruitment of highly qualified professionals at an international level. You can find our job openings at acertto.es.

We are seeking an Onboarding Specialist for a technology company specializing in the development of software solutions for banks and neo-banking institutions within the digital financial services sector.

The professional will ensure an efficient onboarding experience for new clients, coordinating internal stakeholders and guaranteeing that regulatory requirements are fulfilled throughout the activation process.

Main Responsibilities

• Manage the full onboarding cycle from initial contact to account activation

• Understand client needs and convey how the company’s solutions fit their business requirements

• Guide clients through KYC/AML documentation, account setup and platform familiarization

• Collaborate closely with Compliance to verify regulatory readiness before activation

• Carry out product presentations and clarification sessions during the onboarding period

• Track onboarding progress and maintain accurate CRM and documentation records

• Support continuous improvement of onboarding workflows based on client insights

Requirements

• Minimum 3 years of experience in client onboarding, account management or customer success in fintech, payments or financial services

• Knowledge of regulated onboarding processes and KYC/AML procedures

• Strong communication and coordination skills, ability to make complex topics easy to understand

• Client-oriented profile, proactive and highly organized

• Fluent English; Russian is a plus.

• Experience with CRM or onboarding management tools is desirable

At Acertto Talent Linkers, we strongly believe in diversity and inclusion. We recruit exclusively based on talent, with no distinction of gender, age, origin, religion, or orientation.

Información extra

Status

Activa

Estudios requeridos

E.S.O

Localización

Valencia

Tipo de contrato

Trabajo estudiantes

Publicado el

25-11-2025

Carnet de conducir

No

Vehículo

No

Carta de motivación

No

Idiomas

Español