Technical Remote & On-Site Support Specialist en les Preses

Descripción del empleo

What you will do to help drive energy transition:

·       Handling and documentation (via salesforce) of all partner inquiries, both pre-sales and post-installation, about our battery storage systems and chargers via telephone, chat, and emails

·       Remote technical diagnosis of the performance of the battery storage systems and charger

·       On-Site technical diagnosis and support of the battery storage systems and charger

·       Plan on-site assignments for service technicians for fault clearance and maintenance.

·       Provide continuous feedback on service processes as well as proposals for improvement.

·       Organization and execution of technical trainings for sonnen partners

·       Spare Parts Management for local stocks

·       Regular virtual meetings with our Premium Partners in Spain to discuss service-related topics

What you will need on that journey:

·       You have a technical studies/training with several years of relevant professional experience in the mentioned tasks.

·       You have at least 3+ years of expertise in the Solar industry (inverters, storage) and you are passionate about Energy Storage and Renewable Energy.

·       You are a problem solver who enjoys a challenge and never gives up until a problem is fixed and bring excellent communication skills.

·       You bring experience with CRM systems and case/ticketing systems.

·       You have a customer and service focus, team skills, and social competence.

·       You are, preferably, a native Spanish speaker and are fluent in English (additional languages are an advantage – German, Italian, Dutch, Danish, Swedish, French, etc.)

Información extra

Status

Activa

Estudios requeridos

E.S.O

Localización

les Preses

Tipo de contrato

Trabajo estudiantes

Publicado el

20-11-2025

Carnet de conducir

No

Vehículo

No

Carta de motivación

No

Idiomas

Español