Information Technology Support Technician en Barcelona

Descripción del empleo

Job Details:

Position: IT Support Technician L1 (On-site)

Role Type: Backfill (On-Demand)

Contract duration: 1 year (extendable)

Contract Type: Freelance / B2B contract

Experience Required: More than 3 years as IT Support.

Site Address: Barcelona, Spain. (On-Site)

Languages required: English (B2), Spanish (B2 to C1)

Responsibilities:-

• Desktop Support Engineer provides Break Fix, fault diagnosis, and resolution.
• Providing fault analysis to customers’ various core operating systems and platforms, providing support, and applying desktop fault resolution for the approved application suite.
• Ideal candidate should have 4-5 Years’ experience in Windows Desktop support.
• Provide first/second-level contact and problem resolution for customer issues.
• Work with vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of the Mac operating system, to support Apple pc users.
• Must have experience of working with SCCM (System Center Configuration Manager)
• Install, upgrade, support, and troubleshoot printers, and computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, and printers.
• Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience in IT with a basic understanding of Networks, Servers, Audio/Visual, Smart Devices, and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork.

Información extra

Status

Activa

Estudios requeridos

E.S.O

Localización

Barcelona

Tipo de contrato

Trabajo estudiantes

Publicado el

03-09-2025

Carnet de conducir

No

Vehículo

No

Carta de motivación

No

Idiomas

Español