Descripción del empleo
Job Title: AI Consultant
Company Type: End Client
Employment Type: Full-Time
Work Arrangement: Hybrid (3 days remote, 2 days on-site)
Location: Madrid
Contract Type: Direct hire with our client
We’re looking for a forward-thinking AI Consultant with a sharp eye for transformational opportunities and a proven ability to deliver innovative, high-impact solutions that drive measurable value for clients.
This is a strategic consulting role — not a project management or team leadership position — focused on shaping bold AI initiatives and unlocking new value across key business areas.
Fluency in Spanish is required.
Requirements
- Process reengineering and application of generative AI
- Experience with generative AI models such as ChatGPT
- Knowledge of natural language processing (NLP) and machine learning (ML)
- Proficiency with data analysis tools such as Python, R, or SQL
- Programming experience in languages such as Python, JavaScript, or R for developing custom solutions
- Experience using machine learning frameworks
- Implementation of cloud-based solutions
- Familiarity with contact center automation platforms (e.g., Genesys)
- Experience with agile methodologies and project management tools (e.g., Jira, DevOps)
- Knowledge of Agile development methodologies
- Experience in consulting firms or end clients, reviewing and implementing AI to improve business processes
- Experience in developing/configuring AI models
- Experience implementing chatbots, virtual assistants, or AI-based automation solutions
- Experience working with large datasets and processing data for AI applications
- Experience in contact center–intensive industries (Insurance, Banking, Telecommunications, Energy, etc.)
Key Responsibilities
- Support the definition of the company’s AI strategy
- Lead the technical execution of AI-based application and solution development projects: identify technical and functional requirements, and collaborate with internal and external teams to implement AI in business operations
- Analyze and propose the application of generative AI in business strategy
- Adapt and optimize business processes through the use of data and AI
- Propose process reengineering to improve efficiency, reduce costs, and streamline time and resources
- Support contact center process analysis, identifying opportunities for optimization using generative AI
- Implement proprietary or third-party solutions, conduct necessary testing, and define technical prerequisites
- Collaborate across departments to ensure successful implementation of process changes
- Coordinate internal teams and stakeholders to ensure effective integration of AI solutions
- Evaluate the impact of implemented solutions and adjust to optimize performance
- Provide training and support for the adoption of new technologies and methodologies
- Stay current on trends in generative AI and best practices for contact center innovation
What You Need To Do Next
If this role sounds interesting and you believe you have the right experience, please reach out to me directly:
Email: cristian@weareconcentric.com
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Concentric Recruitment is a boutique recruitment firm with clients across Europe.
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Información extra
- Status
- Activa
- Estudios requeridos
- E.S.O
- Localización
- Madrid
- Tipo de contrato
- Trabajo estudiantes
- Publicado el
- 23-06-2025
- Carnet de conducir
- No
- Vehículo
- No
- Carta de motivación
- No
- Idiomas
- Español
Madrid | Trabajo estudiantes | E.S.O
