Prácticas como Lobby Ambassador en el departamendo de Recepción de Hilton Diagonal Mar Barcelona

Prácticas de 3 meses a jornada completa como LOBBY AMBASSADOR en el departamento de RECEPCIÓN del Hotel HILTON DIAGONAL MAR BARCELONA.

Descripción del empleo

Summary of Responsibilities:

Reporting to the Front Desk Supervisor, responsibilities and essential job functions include but are not limited to the following:

Be an Ambassador to the Hotel creating memorable experiences for our guests
Provide warm, sincere and engaging service that ensures guests feel welcome
Treat each and every guest as a unique individual.
Maintain a high standard of personal appearance.
Provide courteous and professional services at all times
Interact with in house guests, guests passing by or sitting in the Bar.
Queue management , assist guests in the queue, direct them to the receptionists or bellboys.
Maintain positive working relations with colleagues and all hotel departments
Be a liaison with the FO manager , Executive Office and Executive Lounge to ensure a smooth arrival and farewell experience with VIP guests
Other duties as assigned

Benefits:

Acceso a la universidad online de Hilton Worldwide.
Planing personalizado de trainings según el área que cada alumno se quiera enfocar.
Manutención incluida (comida y cena. Asimismo, máquinas dispensadoras de café, té, agua…)
Beneficios con establecimientos comerciales (descuentos en gimnasios, descuentos en farmacias, ópticas, espectáculos…)
Uniforme ; limpieza y planchado del mismo.
Taquillas.
Staff Rate y family rate en todos los Hoteles Hilton Worldwide.