Big Data Platform IT Chapter Lead en Madrid

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At ING we are looking for…



Your role and work environment:


We are looking for a talented and enthusiastic Big Data Platform IT Chapter Lead to join our IT PaaS team.


ING’s ambition is to be the number one digital banking brand in Europe, offering customers everywhere the same empowering, personalized and differentiating experience. You will be working in a customer centric company where our financial services’ availability is essential. We are building a platform team in Spain under the SRE and DEVOPS philosophy where you will be a key member involved in the most important digital banking transformation.


To achieve that mission, we are currently looking for a Big Data Platform IT Chapter Lead that would be part of an international project, collaborative between different countries, developing in a private cloud and DevOps environment.


We work in an Agile environment where the Scrum framework and Kanban are integral to our One Agile Way of Working. You would be part of a squad, working on two-week sprints, using Azure DevOps as a tool for our Software Development Life Cycle and keeping our IT risk under control.


As a Big Data Platform IT Chapter Lead you will be responsible for leading a team (6 to 10 members) of professionals in the design, development, and operation of a big data platform that supports the organization's data analytics needs, as well as implementing AIOps technologies to enhance operational efficiency and intelligence. You will also oversee the daily operations of a team, providing guidance and mentorship to team members to ensure that they have the necessary tools, skills, and knowledge to perform their duties effectively


Your key responsibilities:


As an IT Chapter Lead you will:


  • Lead your chapter’s craftsmanship by driving discussions, deploying best practices, and fostering knowledge sharing. Ensure a safe, open, experimental, continuous learning culture.
  • Set the standards at the chapter level for developing, innovating, and safeguarding knowledge in your field of expertise.
  • Oversee the daily operations of your chapter, including workload management, resource allocation, and performance management, ensuring technical dependencies with the organization are correctly managed.
  • Ensure that the big data platform is scalable, reliable, and secure, by implementing best practices in infrastructure design and maintenance.
  • Investigate and implement AIOps technologies, such as machine learning algorithms and predictive analytics, to improve operational efficiency and intelligence.
  • Participate in the development and implementation of IT policies (Data Governance, Data Quality and Data Protection) and procedures related to big data management, analytics, and AIOps.
  • Support senior management in aligning roadmaps and making decisions on complex IT innovations and issues.
  • Promote the transformation of ING Spain’s local Big Data Platform into a global offering.
  • Close follow-up of risk, compliance and audit issues linked to related assets.


What are we looking for?


Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!



  • A strong technical background and experience with big data platforms and related technologies, such as CDP, Hadoop, Spark, and NoSQL databases.
  • More than 5 years’ experience with ETL technologies, such as Apache NiFi, Airflow, or Talend, to automate data ingestion, transformation, and loading processes.
  • Experience with AIOps technologies, such as machine learning algorithms and predictive analytics, and their implementation in big data platforms.
  • Experience in data analysis and manipulation tools such as R, Matlab, Python.
  • Knowledge of cloud-based big data platforms, such as AWS, Azure, or GCP, is a plus.
  • More than 2 years of Agile working experience.
  • Clear communications skills as well as a high English level (written and oral), is a team player (daily connection with other departments is to be expected) and can work on an international level.
  • Demonstrable management skills and/or experience leading and mentoring a team of professionals.
  • Strong soft skills and able to champion our Orange Behavior, displaying a positive attitude, commitment towards our goals, accountable, eager to learn and is not afraid of change by taking initiative improving processes and ensuring creative ideas are implemented.


What do we offer?


The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.

Check out what is waiting for you!


Flexible schedule and 100% flexible e-working.

Work or e-work? We have a totally flexible model: keeping both our customers and your colleagues in mind, you can choose the one that best suits you all.


Restaurant card.

So that thinking about what to have for lunch doesn’t take up your time or your cravings.


Our house will be your home.

In our offices you can find electric mobility solutions, doctor, hairdresser, gym, urban orchard, The Good Service (to help you with your errands) and much more!


Life insurance.

We hope you don't need to use it!


Health insurance.

For you and all your family (spouse/partner and children).


Flexible remuneration.

In addition, you will enjoy our flexible remuneration model, through which you can access other services such as nursery, transport card, training aids…


Free company shuttle.


Banking benefits.

Special loan or mortgage terms after 6 months working at the bank.

And you can benefit from our pension plan after 2 years with us.


More health, more sports.

Runners club with your own trainer.

Clinics with professional, world-class athletes.

Physiotherapy service on site.

Gympass service.



Get to know Us


We are a team of more than 1000 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go.


A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.


And although we are based in Spain, we are lucky to work with international and diverse teams every day across 44 countries.


Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!


Información extra

Tipo de contrato
Tiempo completo
Publicado el
Carnet de conducir
Carta de motivación

Madrid | Tiempo completo

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