Business Control and Resilience Partner E en Madrid

At ING we are looking for…

Your role and work environment:

We are looking for a talented and enthusiastic Business Control and Resilience Partner to join our CoE Operational Control and Resilience Team.

The Center of Excellence for Business Control, Resilience and Processes Management’s purpose is to support Wholesale & Retail ING Bank Spain and Portugal units from the first line of defense (hereafter: 1 LoD) on control this environment both effectively and efficiently, based on applicable requirements derived from national and international laws and regulations as well as from ING Bank Policies. All this while designing digital and sustainable processes.

ING Enterprise Risk Management Framework, when covering Non-Financial Risks (NFRs) from 1LoD covers: Control, Processing, Unauthorized Access, Employment Practices, Personal & Physical Security, IT, Continuity, Fraud and Compliance.

The role intended to be covered by this offer will be focused on non-financial risks derived from Compliance and Operational ambits excluding IT & Security related frameworks, nevertheless, as ING is leading the digitalization of the banking industry, position will be influenced by how financial digital processes relate with NFRs. Work environment is deeply internationally in the day to day.

Your key responsibilities:

As a Business Control and Resilience Partner you will:

• Advocates, advises, supports, coordinates, follows up the design, implementation and assurance of controls to meet regulation and policy requirements risk-based, by business owners;
• Coordinates the definition and execution of Test Monitoring Plans for the key controls that are part of the regular processes; based on the Compliance Chart (managed and updated by Compliance Risk Management in 2 LoD). Test Plans include Test of Design (TOD) and Test of operating Effectiveness (TOE), following the Non-Financial Risk Framework Monitoring & Quality Assurance Procedures;
• Identifies opportunities and follows up on actions to digitalize and/or optimize processes and tasks;
• Prepares reports as deemed necessary;
• Coordinates and agrees with 1LoD business management and 2LoD as deemed necessary to meet the abovementioned activities.

What are we looking for?

Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!

• Degree in law and/or business administration or similar;
• Minimum 3 years of risks or audit background;
• Analytical and data driven mindset and practices knowledge;
• Knowledge of European and Spanish Law on marketing, banking product, services and processes;
• High level of English;
• “What-if” and “Can-do” attitude, with ability to work with ING professionals with different backgrounds and expertise in an international environment; and
• Influence and communication skills.

What do we offer?

The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.

Check out what is waiting for you!

Flexible schedule and 100% flexible e-working.

Work or e-work? We have a totally flexible model: keeping both our customers and your colleagues in mind, you can choose the one that best suits you all.

Restaurant card.

So that thinking about what to have for lunch doesn’t take up your time or your cravings.

Our house will be your home.

In our offices you can find electric mobility solutions, doctor, hairdresser, gym, urban orchard, The Good Service (to help you with your errands) and much more!

Life insurance.

We hope you don't need to use it!

Health insurance.

For you and all your family (spouse/partner and children).

Flexible remuneration.

In addition, you will enjoy our flexible remuneration model, through which you can access other services such as nursery, transport card, training aids…

Free company shuttle.

Banking benefits.

Special loan or mortgage terms after 6 months working at the bank.

And you can benefit from our pension plan after 2 years with us.

More health, more sports.

Runners club with your own trainer.

Clinics with professional, world-class athletes.

Physiotherapy service on site.

Gympass service.

Get to know Us

We are a team of more than 1000 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go.

A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.

And although we are based in Spain, we are lucky to work with international and diverse teams every day across 44 countries.

Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!