E WPS&IA Platform-Foundations Chapter Lead en Madrid

Descripción del empleo

This is Us.


A team of more than one thousand people sharing an idea: doing our bit in helping our clients create a better future for themselves, providing them with the tools they need to get where they want to go.


In today’s world, we know this happens because we are a fully online bank. We were born out of that idea and 20 years on, technology, simplicity and transparency continue to be the ingredients of the recipe that leaves the best taste in our mouths: being more than just a bank, someone useful in the lives of the millions of clients who have chosen us.


The way we do things also mirrors our eagerness to innovate. We are proud to be one of the very first banks to work with agile methodologies. It doesn’t ring a bell yet? No worries, we will be delighted to tell you all about it. You will find it’s one of those things you’ll want to repeat over and over.


And although we are based in Spain, we like to cross borders. We are lucky to work with international teams every day across 44 countries, composed of women and men as equal as they are diverse. Because here you are completely free to be who you want to be, love whomever you choose, and even go for pineapple as your pizza topping.


Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!



Your role and work environment:


The purpose of WPS & IS Tribe is ensuring ING is the bank of the future enabling safe and secure services to simplify end users delightful experience in the journey to that objective.


The WPS & IS Tribe is responsible for providing the best end user experience and internal areas digitalization support. You will be responsible to provide a great and secure Workplace environment and the best Internal Services helping the organization to improve the end user and internal areas productivity.


Collaboration is key, both with other departments, Agile/scrum is the way of working, you continuously improve, learn and stimulate each other’s professional development.


By combining our strengths across different departments, you bring the most added value for the bank.

Your key responsibilities as WPS&IA Platform-Foundations Chapter Lead:

As Chapter Lead you:  Lead a chapter of 5-10 Engineers

  • Bring an experienced technical Engineer background
    • Design, develop/integrate, test and deploy the solutions that meet the requirements of functionality, quality and performance of the internal/external customer.
    • Deliver in Production working solutions (on-premise, cloud, SaaS…) by giving the best use to technology and integration practices
    • Support in Production by analysis and fixing any issues that occurs.
    • Contribute to improve the technical discipline by cross-collaborating with other technical chapters and Expert Leads, learning from committed errors.

 As a Chapter Lead within the Tribe (WPS & Internal Apps), you specifically add value on the related technical foundational cross layers.

 In your tribe along with the rest of Expert Leads and/or ITALs,

  • ensure a highly skilled and motivated team
  • ensure a safe, open, experimental, continuous learning, collaborative culture
  • help improve our engineering and technical practices
  • are responsible of the transformation agenda applicable to the assets of the domain
  • are responsible of keeping the alignment with group standards
  • are responsible of ensuring the required levels of service in all environments with the assets under scope
  • are accountable of keeping audit readiness for assets and services under scope within IT Risk programe and any other applied regulations.

You continuously strive to develop both yourself and your colleagues in the WPS & IS mind-set.


This role requires emphasis on the following:

  • You have excellent interpersonal skills and you’re passionate about foundational technologies (AD, Certificates, PKIs, SCCM, Azure-cloud,…)
  • You are inspiring and show energy and passion.
  • You are capable implementing one way of working (Agile/scrum based) regarding the future implementation of the area.
  • You have a good feel on how everything works in the current and future Bank organization, and you understand the underlying spheres of influence.
  • You are focused on teamwork and collaboration: you set aside your own ‘ego’ in the interests of achieving the best results – you help others to be successful.
  • Independent thinker with functional and technical ability to execute follow up and advise where necessary on identified gaps.
  • Keep our environments safe & secure following internal & regulatory rules.
  • Teamwork player accustomed to communicate, co-working and establishing healthy relationships with diverse stakeholders (inside and outside the country) as well as a Teambuilder as people manager, fostering it thru the team, tribe and organization.
  • Idler mindset focused on automation, thinking out-of-the-box how to avoid manual and repetitive tasks.
  • Resilient to work under pressure as well as working in high pace environment.
  • Able to deal with the ambiguity of delivering fast and on-time as well as deliverables are audit ready and regulatory accomplished.
  • Chapter Craftsmanship responsible, guiding their team members through the HOW of the chapter technology for achieving the required goals and targets.
  • Able to manage direct reports thru continuous feedback, performance appraisals, engagement and helping/empowering them to achieve their self-developing (IDP, trainings paths,…) within the company.
  • Capable to deal with hiring process, onboardings, promotions and leavers process, depending of the stage and situation.


 What are we looking for?

  • Minimum of 5 years of experience on IT is a must, being engineering’s degree or equivalent a nice to have.
  • Passioned, accountable, resilience, committed and loving to collaborate with diverse and different people
  • Strong analytical, people management and communication skills
  • Able to work in an autonomous way taking the initiative
  • Making things happen and ‘can do’ attitude
  • Preferably with managerial experience within an agile organization, and inspiration to continuing working in this matter.

You have deep knowledge in IT Workplace, IT Functional areas (HR, Finance,..) and IT foundations within the discipline of foundational infrastructure environments and IT services. All of them thru a DevOps & Agile culture.

Able to design, implement & support a bunch of different IT solutions, including the integration of outsourced & SaaS solutions as well as head office intra-company provided services within intranet environments. And able to lead, all chapter IT projects with different stakeholders at all levels.

Able to operate at an advanced level of written and spoken communication, being fluent in Spanish & English as a must.

Owns proven experience with Microsoft enterprise technologies as well as with logging, monitoring and alerting, always keeping the audit readiness.

Has experience in design, planning, deploy and supporting IT solutions at local and international level.

 What do we offer?

The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fill you in every way, and that is why we take care of even the smallest detail. Check out what is waiting for you!


Flexible schedule and 100% flexible e-working.

Work or e-work? We have a flexible model: choose the one that best suits you.


Restaurant card.

Thinking about what to have for lunch doesn’t take up your time or cravings.


Our house will be your home.

In our offices you can find electric mobility solutions, doctor, hairdresser, gym, urban orchard, The Good Service (to help on your arrangements) and more!


Life insurance.

We hope you don't need to use it!


Health insurance.

For you and all your family (spouse/partner and children).


Flexible retribution.

In addition, you can enjoy our flexible remuneration model, through which you can access other services such as nursery, transport card, training aids…


Free company shuttle.


Banking benefits.

Special loan or mortgage terms after 6 months working at the bank.

And benefit from our pension plan after 2 years with us.


More health, more sports.

Runners club with your own trainer.

Clinics with professional, world-class athletes.

Physiotherapy service on site.


Información extra

Tipo de contrato
Tiempo completo
Publicado el
Carnet de conducir
Carta de motivación

Madrid | Tiempo completo

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