IT Business Partner en Alcobendas

Company DescriptionSGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.Job DescriptionWorking as a core member of our IT Digital Transformation Programs team, you will partner with our business units and support functions and act as a trusted advisor to the business. Acting as the main point of contact for IT in front of our business, you will help to maximize the value from IT investments, capabilities and assets to support our business strategy. More Specifically, You WillMaintain the business / stakeholders road map and i

Descripción del empleo

Company Description

SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

Job Description

Working as a core member of our IT Digital Transformation Programs team, you will partner with our business units and support functions and act as a trusted advisor to the business. Acting as the main point of contact for IT in front of our business, you will help to maximize the value from IT investments, capabilities and assets to support our business strategy.

More Specifically, You Will
  • Maintain the business / stakeholders road map and implement stakeholder engagement and communications plans;
  • Plan, carry out and evaluate satisfaction with the services provided and handle and follow up complaints to take corrective actions;
  • Collect and use feedback from customers and stakeholders to help measure the effectiveness of stakeholder management;
  • Identify and understand business needs and opportunities, both short and long-term, gaining agreement to conclusions and recommendations;
  • Review demands and decide if they can be fulfilled using the current catalogue of services or if a change or a new service is required;
  • Propose responses to meet short and long-term demands identifying business value and ensuring alignment with corporate strategy and business priorities;
  • Direct the creation and review of the strategy and plans to support the strategic requirements of the business;
  • Ensure that stakeholders understand and agree on what will meet their needs, and that appropriate agreements are defined;
  • Facilitate decision-making and planning by supporting the preparation of business cases including cost / benefits, impact, and risk analysis;
  • Engage with senior stakeholders to clarify the strategic context for investment options.
  • Present feasibility assessments and business cases to senior management and support decision-making regarding investment options.
  • Work and engage with Service Managers, Program and Project Managers, Architecture and other internal and external resources to ensure business requirements are accurately reflected and business needs are met;
  • Participate on governance boards and decision forums when required and assist in creating new capabilities or services if needed.
  • Support the identification, evaluation, and adoption of new or existing technologies to improve business processes;
  • Contribute to creativity and innovation by staying on top of industry and technology trends;
  • Identify specific metrics and mechanisms to measure benefits and plans. Monitors benefits against what was predicted in the business case.
Qualifications
  • Bachelor’s degree and / or Master’s with relevant IT or Computer science background;
  • Relevant experience managing requirements through the entire delivery and operational life cycle;
  • Strong documentation skills, and the ability to work in rapidly changing, fast paced environment;
  • Exceptionally collaborative, flexible and adaptable when working with customers and various teams.
  • Fluent in English. Other languages are a plus.
Additional Information

This position will be based at our office in Madrid.

Información extra

Status
Activa
Estudios requeridos
Otros
Localización
Alcobendas
Horas a la semana
8 - 40
Tipo de contrato
Tiempo completo
Publicado el
13-05-2022
Tipo de trabajo
Marketing / Publicidad
Carnet de conducir
No
Vehículo
No
Carta de motivación
No
Idiomas
Español

Alcobendas | Trabajo de marketing | Tiempo completo | Otros

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