Customer support is changing for the better. 5CA is not your conventional customer service company. We have agents in all corners of the world with demonstrated knowledge of video games and technology.So, what makes the position different from other tech support positions?A few things:You’ll work 100% remotely from your own home and workspaceYou’ll be part of a diverse community of techies from all over the worldYou’ll get to deliver top-notch customer experiences to people in needYou'll work with a team of top-notch techies from your Trainer to the Operations ManagerYou'll be privy to training opportunities prior to starting your new role and free courses to develop your skillsYou'll have an Operations Manager to help you with your work an
Customer support is changing for the better. 5CA is not your conventional customer service company. We have agents in all corners of the world with demonstrated knowledge of video games and technology.
So, what makes the position different from other tech support positions?
A few things:
As a Technical Support Agent, you'll troubleshoot customers' technical issues with their PC hardware and networking devices. You'll use a combination of email, live chat, social media, and/or phone calls to answer tickets and queries.
The goal?
You'll help 5CA continue to be one of the most unique companies in multilingual tech support.
A fun and engaging community of techies just like you
About us
5CA a remote-first CX company working with passionate agents from all around the world. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.
Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds, and champion diversity and inclusion in all that we do.
As part of this recruitment process, 5CA may conduct a screening activity on your publicly available social media accounts registered on Twitter, Linked-In, Facebook and/or Instagram. For further details, please refer to our
privacy policy
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