This is Us.
A team of more than one thousand people sharing an idea: doing our bit in helping our clients create a better future for themselves, providing them with the tools they need to get where they want to go.
In today’s world, we know this happens because we are a fully online bank. We were born out of that idea and 20 years on, technology, simplicity and transparency continue to be the ingredients of the recipe that leaves the best taste in our mouths: being more than just a bank, someone useful in the lives of the millions of clients who have chosen us.
The way we do things also mirrors our eagerness to innovate. We are proud to be one of the very first banks to work with agile methodologies. It doesn’t ring a bell yet? No worries, we will be delighted to tell you all about it. You will find it’s one of those things you’ll want to repeat over and over.
And although we are based in Spain, we like to cross borders. We are lucky to work with international teams every day across 44 countries, composed of women and men as equal as they are diverse. Because here you are completely free to be who you want to be, love whomever you choose, and even go for pineapple as your pizza topping.
Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!
Your role and work environment:
The purpose of WPS & IS Tribe is ensuring ING is the bank of the future enabling safe and secure services to simplify end users delightful experience in the journey to that objective.
The WPS & IS Tribe is responsible for providing the best end user experience and internal areas digitalization support. You will be responsible to provide a great and secure Workplace environment and the best Internal Services helping the organization to improve the end user and internal areas productivity.
Collaboration is key, both with other departments, Agile/scrum is the way of working, you continuously improve, learn and stimulate each other’s professional development.
By combining our strengths across different departments, you bring the most added value for the bank.
Your key responsibilities as WPS&IA End-Customer (internal & external) Expert Lead:
As Expert Lead you:
Lead an Expert Team of 5-10 Engineers
As an IT expert in the area (WPS & Internal Apps), you specifically add value on related technical layer.
In your tribe along with the Expert Leads and/or ITALs,
You continuously strive to develop both yourself and your colleagues in the WPS & IS mind-set.
As you are an ambassador for WPS & IS within the organization, this role requires emphasis on the following:
What are we looking for?
You have deep knowledge in IT end-customer areas (internal&external) and IT foundations within the discipline of Workplace and end-user environments. All of them thru a DevOps & Agile culture.
Able to design, implement & support a bunch of different IT solutions, including the integration of outsourced & SaaS solutions within intranet environments.
Able to lead IT projects with different stakeholders at all levels.
Able to operate at an advanced level of written and spoken communication, being fluent in Spanish & English as a must.
Knowledge on; ATMs, kiosks, bank offices devices, printing, digital signage, cloud, AV solutions, telephony, MS Sharepoint&Teams, Outlook, MDM & asset management,…
Proven experience with Microsoft end-user & collaboration technologies as well as with individual security, remote control and productivity tools.
Has experience in design, planning, deploy and supporting IT solutions at local and international level.
What do we offer?
The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fill you in every way, and that is why we take care of even the smallest detail.
Check out what is waiting for you!
Flexible schedule and 100% flexible e-working.
Work or e-work? We have a flexible model: choose the one that best suits you.
Restaurant card.
Thinking about what to have for lunch doesn’t take up your time or cravings.
Our house will be your home.
In our offices you can find electric mobility solutions, doctor, hairdresser, gym, urban orchard, The Good Service (to help on your arrangements) and more!
Life insurance.
We hope you don't need to use it!
Health insurance.
For you and all your family (spouse/partner and children).
Flexible retribution.
In addition, you can enjoy our flexible remuneration model, through which you can access other services such as nursery, transport card, training aids…
Free company shuttle.
It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to work comfortably.
Banking benefits.
Special loan or mortgage terms after 6 months working at the bank.
And benefit from our pension plan after 2 years with us.
More health, more sports.
Runners club with your own trainer.
Clinics with professional, world-class athletes.
Physiotherapy service on site.
Gympass.
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