Hot Jobs in Customer Service for German-speakers in Barcelona - 1027290

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Hot Jobs in Customer Service for German-speakers in Barcelona

Are you a wizard at Customer Service? Does the prospect of working in your native language for top growing companies excite you? Read on and apply in one step. We offer you a great position with an international work environment in sunny Barcelona.

German-speakingCustomer Advisor in Barcelona

The role

As a German-speaker Customer Service Advisor, you will offer assistance and information to clients in your native language. You will be responsible for customer questions within a set period of time.

Your opportunity

Join a multicultural team in Mediterranean Barcelona and work for the largest companies. We want to inspire your passion for people with this Customer Advisor job offer. Career progression, global perspective and more than 250 days of sun throughout the year with an average of 24 ºC are guaranteed. 

This is your new job in Barcelona if 

- You have native level German and you are fluent in English (spoken and written) 

- You are the best in contact management

- You are open to learning, attend training and certify at Online Academy to prove to understand of all topics relevant to the service

- You have strong communications skills

- You are self-motivated and nothing stops you

Your day to day at work

- Provide first-class customer satisfaction at all times 

- Handle incoming customer contacts (via telephone, e-mail, chat and Social media)

- Perform outbound contacts 

- Log call details onto call tracking systems and perform call follow-ups according to procedures

- Support customers ensuring correct presentation of the brands in all interactions (you will be representing companies such as Salomon, Wilson and Arc’teryx) 

- Provide feedback to team leaders regarding new solutions, potential escalations or service issues in order to find solutions in cooperation with other areas of the company

- Enrich and localize database from new incoming contacts

Keywords to success

- Pro-active

- Strong people focus

- Supportive

- Active listener

- Enthusiasm

- Team player

- Problem solver

We are in search of optimistic, outgoing and open-minded customer advisors. Take this chance and be part of the success of huge brands. True career opportunities are waiting for #cityjobbers willing to make a move to a dynamic team in your beloved Barcelona. 

Información extra

Status

Inactiva

Estudios requeridos

Otros

Localización

Barcelona

Horas a la semana

8 - 40

Tipo de contrato

Tiempo completo

Tipo de trabajo

Marketing / Publicidad

Carnet de conducir

No

Vehículo

No

Carta de motivación

No

Idiomas

Español