Move to the sunshine and work with Fashion in Barcelona If you are in love with Barcelona and you are interested in working for a world-renowned fashion brand, this is exactly the right opportunity for you! #wearehiring Dutch-speaking Fashion Customer RepresentativeThe companyWelcome to an international brand, globally famous for its designs and products for women, men and children. Enter this fascinating world of clothing and accessories working from the innovative @22 district in Barcelona, very close to the beach. The roleAs a Dutch-speaking Fashion Customer Service Advisor, you'll work directly with clients by email and phone to offer kind solutions for all their inquiries in your native language.Your opportunityWe want to inspire your
Move to the sunshine and work with Fashion in Barcelona
If you are in love with Barcelona and you are interested in working for a world-renowned fashion brand, this is exactly the right opportunity for you! #wearehiring
Dutch-speaking Fashion Customer Representative
The company
Welcome to an international brand, globally famous for its designs and products for women, men and children. Enter this fascinating world of clothing and accessories working from the innovative @22 district in Barcelona, very close to the beach.
The role
As a Dutch-speaking Fashion Customer Service Advisor, you'll work directly with clients by email and phone to offer kind solutions for all their inquiries in your native language.
Your opportunity
We want to inspire your passion for style and Mediterranean culture with this job offer. If you are looking for a motivational position in Barcelona, to join an exciting and successful team and to enter the fashion world, read on!
This is your new job in Barcelona if
- You have native level Dutch and you are fluent in English (spoken and written)
- You are open to develop your customer service skills
- You are passionate about fashion and you have familiarity with this industry
- You are computer literate
- You have excellent communication and interpersonal skills
- You pay attention to small details and you are well-organized
- You have an outgoing, enthusiastic, positive and engaging personality
- You are able to work 39 hours per week on a rotational shift pattern
***Experience with CRM is a plus
Your day to day at work
- Effectively solve customer issues in Dutch
- Manage complaints and inquiries with a proper and respectful tone
- Keep customer satisfaction at the core of every decision and behavior
- Help clients with their online shopping and advise on their orders
Keywords to success
- Problem solver
- Customer-oriented
- Team player
- Empathy
- Flexibility
- Patience
- Proactive
Benefits
- 2 weeks initial paid-training
- Competitive compensation
- Long-term contract
- Ongoing training
- Possibility to grow within the company: high performers can progress to the social media team, become quality analysts or management.
- Nice office in the heart of Barcelona @22 district in the Poblenou area
- Relocation bonus for #cityjobbers coming from abroad to help with your expenses
Take this chance to belong to a multicultural company with employees from over 100 different nationalities. If this is your dream job in Barcelona, apply with a few clicks.
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