This is Us.
A team of more than one thousand people sharing an idea: doing our bit in helping our clients create a better future for themselves, providing them with the tools they need to get where they want to go.
In today’s world, we know this happens because we are a fully online bank. We were born out of that idea and 20 years on, technology, simplicity and transparency continue to be the ingredients of the recipe that leaves the best taste in our mouths: being more than just a bank, someone useful in the lives of the millions of clients who have chosen us.
The way we do things also mirrors our eagerness to innovate. We are proud to be one of the very first banks to work with agile methodologies. It doesn’t ring a bell yet? No worries, we will be delighted to tell you all about it. You will find it’s one of those things you’ll want to repeat over and over.
And although we are based in Spain, we like to cross borders. We are lucky to work with international teams every day across 44 countries, composed of women and men as equal as they are diverse. Because here you are completely free to be who you want to be, love whomever you choose, and even go for pineapple as your pizza topping.
Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!
Your role and work environment:
The Data Management Tribe is focused on being Data Best-in-class, by ensuring the right data is in the right place at the right time for the right people to ignite the Data Spark.
To achieve that mission, we are currently looking for an IT Area Lead that would be part of an international setup, with an intense collaboration with different entities of the ING group (including CDO Office).
You would be focused on delivering our target architecture, which aims to be used for Data Management as well as Regulatory & Analytical Reporting at ING: The Data Lake. Data Privacy, Data Governance, Data Quality, Data Lineage, Data modelling, etc. are core pillars within the Data Management Tribe. The IT area of the Tribe is mainly composed by 3 chapters (around 90 people, internal or external).
Main short to mid-term challenges include:
Improve the reliability of our services as this is increasingly important in a digital age.
Make sure that the area contributes for ING to be a Safe and Compliant Bank, i.e. ensure IT Risk appetite or deliver the most important prospect of regulatory requirements for all the responsible Tribes.
Be one step ahead by simplifying & optimizing the technical landscape, introducing innovations in the current data patterns.
Contribute to building / implementing a comprehensive and compelling strategy together with your stakeholder-tribes to further extend our offering towards our customers, leveraging and potentially offering global capabilities.
Further develop the craftmanship of the people within the IT Area.
Keep costs under control in line with set Dynamic Plan by means of sourcing differently.
Continue to deliver on promises ensuring the clients remain satisfied and enabled in their daily life.
Your key responsibilities:
As IT Area Lead Data Management, you will be responsible for Tech function and Tech expertise in your area, being also the main interaction point for the tribes served.
Specifically, as IT Area Lead you will be responsible for:
1. Creating and ensuring the 'new' culture and One Agile way of working
As IT Area Lead, you are expected to:
Ensure proper implementation of One Agile Way of Working across your respective IT Area
Act as an ambassador for culture change and serve as a role model in terms of the new way of working: from 'an organisation talking' to 'an organisation doing'
Stimulates interaction between and alignment across people, tribes, squads, areas and chapters and across borders
Drives cross-cultural collaboration by creating awareness and understanding, leveraging diversity
Creates an atmosphere in which everyone feels appreciated and heard, and where everyone enjoys their work
2. Developing craftsmanship of everyone working in your IT area
IT Area Lead has management responsibility for several Chapter Leads. You will also be responsible for ensuring overall IT maturity and for developing craftsmanship in your IT Area. In this capacity, the IT Area lead:
Encourages Chapter Leads to continuously develop their capabilities and competencies to remain up-to-market in their field at all times
Oversees overall IT maturity in chapters and drives continuous craftsmanship development in his/her IT Area
Provides high-level strategic guidance to the Chapter Leads on development of engineers in his/her IT Area
Improves the engineering maturity in his/her domain and tests it against the expectations of the IT organisation
Ensures consistency in craftsmanship development across the entire organisation and maintaining a well-balanced (engineering) workforce
3. Designing and executing the IT strategy
With regards to strategy, IT Area Lead is responsible for
Defining and implementing the IT strategy with proper IT Landscape for their IT Area in line with the bank’s IT strategy
Identifying and adopting applicable changes in the market with regards to innovation, time to market, procedures, processes and methods used by the IT function for his / her IT Area
Ensuring a safe and compliant bank from an IT perspective (IT custodianship)
Guarantee that all assets in scope comply with the risk management model
Ensure overdue and/or Risk items are within accepted targets
Having delivery responsibility and responsibility for IT-related decisions:
Delivering IT part of both run and change aspects
Ensuring stability and reliability of the IT Landscape
Ensuring proper IT resource allocation as defined in the Quarterly Business Review
Defining and implementing vendor and sourcing strategy
fit for purpose sourcing of IT goods (procurement) and services (contracting/consulting) to accommodate business demands and/or expansion.
compliancy of the different IT vendors to ING policies and standards (GDPR, etc….)
What are we looking for?
A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead.
In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems. An assertive person, able to communicate clearly and directly, but adequately. Great teammate, with initiative, proactive, creative and responsible.
As IT Area Lead you will also need:
IT education background
Solid engineering background
Passion for data
Knowledge of main ETL Principles, data modelling techniques
Knowledge of market trends in IT processes, solutions & coding languages
Experience in developing and implementing IT policies
Experience in an Agile organisation
Experience with strategic assignments and major changes
Excellent analytical skills
Excellent level of English
Being inspiring and exude energy and passion
Having the ability to display style flexibility to teams and adapt plan, approach and behavior to the different needs and situations
Having keen IT market focus: passion for major trends in the way of working including, for example, Team Topologies, Lean IT, continuous delivery, cloud processes, etc.
Having excellent problem-solving skills and passion for and the ability to redesigning processes that would otherwise pose an impediment to the organisation
Having a strong organisational sensitivity and the ability to understand and take into account the underlying issues, opportunities and dynamics of the cross-border organisation
Being focused on collaboration: have the ability to set aside own 'ego' in the interests of achieving the best results; helping others to be successful
Being able to achieve optimum results by empowering teams and giving them responsibility, while 'provoking' them, challenging them and keeping them 'on the ball'
Basing management on facts and data (both in day-to-day management and in determining strategic direction)
Encouraging people to realise their potential
Having a continuous improvement mind-set
What do we offer?
The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fill you in every way, and that is why we take care of even the smallest detail.
Check out what is waiting for you!
Flexible schedule and 100% flexible e-working.
Work or e-work? We have a totally flexible model: choose the one that best suits you.
So that thinking about what to have for lunch doesn’t take up your time or your cravings.
Our house will be your home.
In our offices you can find electric mobility solutions, doctor, hairdresser, gym, urban orchard, The Good Service (to help you in your arrangements) and much more!
We hope you don't need to use it!
For you and all your family (spouse/partner and children).
In addition, you can enjoy our flexible remuneration model, through which you can access other services such as nursery, transport card, training aids…
Free company shuttle.
It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to work comfortably.
Special loan or mortgage terms after 6 months working at the bank.
And benefit from our pension plan after 2 years with us.
More health, more sports.
Runners club with your own trainer.
Clinics with professional, world-class athletes.
Physiotherapy service on site.
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