Descripción del empleo
Summary:
To contribute and be part of the team responsible for the support and execution of payroll and/or data management/customer services activities, ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required
Main Responsibilities
- Where applicable support Payroll(s) so they are delivered as per the agreed processing calendar(s) and to the agreed KPIs
- Where applicable ensure Data Management is performed accurately and on time
- Ensure Tickets and Calls are responded within SLA timescales and to a high standard
- Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation
- Working knowledge of systems and tools to perform daily tasks
- Ability to recognize and deal appropriately with sensitive and confidential information
- Successful completion of all learning objectives
- All system issues/defects are reported correctly, and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate
- Time Recording to be completed accurately and on time
- NGA Security Standards are understood and adhered to
- Contribute to team meetings and raise any issues immediately to your Service Manager
- Ensure you are up to date with all NGA HR announcements
- Participates in projects as needed and assigned
REQUIRED EXPERIENCE
Professional / Job Experience
- Basic understanding of MS Office tools such as Excel, Word, and PowerPoint
- Flexibility to support a global and fast paced environment
- Attention to detail
- Excellent written and verbal skills
- Self-motivated and a willingness to learn
Education and Training
- High School diploma or equivalent
Desired but not required:
- Experience in customer service or working with HR and payroll data
Información extra
- Status
- Inactiva
- Estudios requeridos
- Otros
- Localización
- Granada
- Horas a la semana
- 8 - 40
- Tipo de contrato
- Tiempo completo
- Tipo de trabajo
- Marketing / Publicidad
- Carnet de conducir
- No
- Vehículo
- No
- Carta de motivación
- No
- Idiomas
- Español
Granada | Trabajo de marketing | Tiempo completo | Otros