Description ;Our business partner powers the world's largest cloud platform to registrar internet domains and provides web hosting solutions for 18 million customers worldwide. Our objective is to build a “best in the class” customer service & sales team to assist business owners through-out Europe.;;;What you’ll do;;;As an Inbound Sales Representative, your previous knowledge combined with your communication skills and analytical abilities will be used to help new and existing businesses grow. Using your influencing and relationship-building skills, you will advise existing customers by providing strategic guidance on how to develop a successful journey into specific products, platforms and services. You anticipate how d
Description
;Our business partner powers the world's largest cloud platform to registrar internet domains and provides web hosting solutions for 18 million customers worldwide. Our objective is to build a “best in the class” customer service & sales team to assist business owners through-out Europe.;;;What you’ll do;;;As an Inbound Sales Representative, your previous knowledge combined with your communication skills and analytical abilities will be used to help new and existing businesses grow. Using your influencing and relationship-building skills, you will advise existing customers by providing strategic guidance on how to develop a successful journey into specific products, platforms and services. You anticipate how decisions are made, persistently explore and uncover the business needs of your clients.;; ;;;Serve as a trusted consultant with customers to get the most out of a wide range of domain registrar and web hosting products on the use of a delicate range of products and services.;;Reach assigned sales target.;;Consistently deliver against assigned sales quota, while prioritizing and delivering outstanding customer experience.;;Provide strategic recommendations to customers in order to achieve their business goals, including the upselling of additional products and platform features.;;Master knowledge on one or several core products.;;Coach colleagues on areas of expertise and take escalation calls from those subjects.;;
Requirements
;;Language Skills:;;;;Native level of German;;Advanced level of English;;;;Work experience:;;;;1-2 years of customer care & sales experience with a proven record of achieving sales goals in a structured environment.;;Target and Sales -Oriented, used to KPI'S;;;;Communication Skills:;;;;Verbal skills – Articulate, clear and friendly tone in a neutral accent without dead air;;Comprehension – Ability to clearly understand and respond appropriately to the problem statements;;Ability to maintain and manage active engagement during communications;;Capable of managing communication flow and direction;;;;Technical Skills:;;;;Knowledge on internet connectivity and troubleshooting;;Expertise in web hosting technologies including content management systems commonly used to operate a website such as WordPress or Joomla;;Knowledge of browsers (MS Internet Explorer, Mozilla Firefox, Google Chrome);;Excellent research skills with proficiency in the usage of ‘search’ function;;;;Soft Skills:;;;;Adaptability to change in schedule and skill set as prescribed by Service Delivery;;Goal orientated with a focus on learning and continuous improvement;;Capable of effectively handling customer objections and driving value add in solutions offered;;Capable of effectively utilizing product benefits to drive customer desire to buy;;Capable of effectively utilizing the full portfolio scope during up-sell and cross-sell opportunities to drive total order value;;Effective time management and strong focus on schedule adherence and/or attendance;;
Offer
;;Salary: 22.000€ gross/year - up to 27.700€ gross/year;;Monday to Friday, 39h per week (from 08.00 to 20.00);;6 weeks of initial training.;;A permanent presence of coaching figures & leaders who will facilitate your personal and professional development;;Bi-weekly, monthly or quarterly contests;;Employment with the world's largest CX services;;Excellent & Modern work environment, social arrangements and personal development;;Monthly salary with performance-based bonus;;Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team;;Long Term Contract;;Access to company's worldwide development programs;;Work from home in Barcelona;;; ;;Only CVs in English will be reviewed.;
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