Business Analyst, Client Experience en Madrid

Descripción del empleo

Job Description Summary :

The Consultant is responsible for the day-to-day relationships management of a global client portfolio and for the delivery of their campaigns.

Job Description :

Mission & Responsibilities

Contribute to the media strategy conception (paid, owned, earned, shared) and consistency between on/off leverages and client presentations

Formalize the briefs through the agency system

Coordinate the BU’s teams (Expertise, Insights, Content consultants) to provide to client efficient and valuable media strategy recommendations and operations

Ensure the delivery of media planning and buying operations for the client portfolio

Contribute to the global client satisfaction

Participate in clients’ meetings and be responsible of the clients’ reports minutes

Follow up the clients’ cases

Produce the clients’ media reports and ensure its consistency and alignment with initial objectives

Participate in all campaigns reviews & insights

Ensure the reconciliation of campaigns with initial brief

Provide to the Strategic Consulting Manager necessary information of her/his client portfolio for financial monthly update and P&L report

Previous experience & Industry background 

2+ years’ experience in client servicing or media planning

Media Industry, Data Industry, Tech Industry, Trading Desk

Qualifications & Languages 

Master’s Degree in Business, Marketing, Advertising

Languages: English (Fluent)

Soft skills & Competencies

Client relationship management

Communication and presentation skills

Media planning

Media buying

Paid, owned, earned and shared media

Cross disciplinary team coordination

General knowledge in ad networks

Multichannel advertising campaigns management

Ability to process and interpret data

Analytical

Detail oriented

Technical skills

Financial reporting software (ex: Magnitude, Talentia, Opera, Viareport)

Media reporting software

Brief management software (ex: thePlatform)

Table or business intelligence software (ex. Pilot, Excel)

Skills :

Client Presentations, Client Relationship Management, Media Planning

Contract Type :

Permanent

Información extra

Status

Inactiva

Estudios requeridos

Otros

Localización

Madrid

Horas a la semana

8 - 40

Tipo de contrato

Tiempo completo

Tipo de trabajo

Marketing / Publicidad

Carnet de conducir

No

Vehículo

No

Carta de motivación

No

Idiomas

Inglés