Business Analyst, Client Experience en Madrid

Havas Group

Descripción del empleo

Job Description Summary :

The Consultant is responsible for the day-to-day relationships management of a global client portfolio and for the delivery of their campaigns.

Job Description :

Mission & Responsibilities

  • Contribute to the media strategy conception (paid, owned, earned, shared) and consistency between on/off leverages and client presentations
  • Formalize the briefs through the agency system
  • Coordinate the BU’s teams (Expertise, Insights, Content consultants) to provide to client efficient and valuable media strategy recommendations and operations
  • Ensure the delivery of media planning and buying operations for the client portfolio
  • Contribute to the global client satisfaction
  • Participate in clients’ meetings and be responsible of the clients’ reports minutes
  • Follow up the clients’ cases
  • Produce the clients’ media reports and ensure its consistency and alignment with initial objectives
  • Participate in all campaigns reviews & insights
  • Ensure the reconciliation of campaigns with initial brief
  • Provide to the Strategic Consulting Manager necessary information of her/his client portfolio for financial monthly update and P&L report
  • Previous experience & Industry background 

  • 2+ years’ experience in client servicing or media planning
  • Media Industry, Data Industry, Tech Industry, Trading Desk

  • Qualifications & Languages 

  • Master’s Degree in Business, Marketing, Advertising
  • Languages: English (Fluent)

  • Soft skills & Competencies

  • Client relationship management
  • Communication and presentation skills
  • Media planning
  • Media buying
  • Paid, owned, earned and shared media
  • Cross disciplinary team coordination
  • General knowledge in ad networks
  • Multichannel advertising campaigns management
  • Ability to process and interpret data
  • Analytical
  • Detail oriented

  • Technical skills

  • Financial reporting software (ex: Magnitude, Talentia, Opera, Viareport)
  • Media reporting software
  • Brief management software (ex: thePlatform)
  • Table or business intelligence software (ex. Pilot, Excel)
  • Skills :

    Client Presentations, Client Relationship Management, Media Planning

    Contract Type :


    Información extra

    Estudios requeridos
    Horas a la semana
    8 - 40
    Tipo de contrato
    Tiempo completo
    Publicado el
    Tipo de trabajo
    Marketing / Publicidad
    Carnet de conducir
    Carta de motivación

    Madrid | Trabajo de marketing | Tiempo completo | Otros

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