Field Service Engineer - Temporary Contract en San Sebastián

Descripción del empleo

JOB DESCRIPTION
Engineer Field Service Spain ( Bilbao area )
Bilbao, Spain

The Mission
The Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific are charged with selling and servicing Thermo Fisher Scientific products in geographical territories worldwide. The MSD Organization serves as the primary Thermo Fisher Scientific contact to both potential customers and current customers alike, providing a range of value-added products and services and maintaining the highest levels of customer satisfaction.
The Position
The Field Service Engineer is responsible for performing the on-site installation, servicing, and repair of complex equipment and systems. Investigates and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customers on administrative and technical matters for assigned projects. Conducts on-site installations of the full range of Thermo Fisher Scientific Electron Microscopy systems and their associated options.
Responsibilities and deliverables include:

Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order

Conduct on-site scheduled planned maintenance visits

Provide troubleshooting and repair support for customers and other field service personnel

Cultivate and develop positive working relationships with customers, system users, and company personnel

Travel, often on short notice, to customer sites to resolve problems or support other field service personnel

Complete and submit field service reports

Provide training for customers and users on system maintenance

Provide feedback to product quality teams

Provide appropriate input in writing updating and correcting various Thermo Fisher Scientific system documentation

Provide input for various reports including identifying and isolating unique problems with the system

Act as a subject expert and resource for training

The Requirements
This position is ideal for a starter or experienced service engineer wanting to be involved with a dynamic team and exposed to a constant variety of customer application areas.
The successful candidate will possess the following combination of education and experience:

Typically requires a University degree in Electronic, Industrial or similar Engineering’s or equivalent experience in electronic and system troubleshooting

Typically requires 1-3 years of hands-on technical experience installing, troubleshooting, repairing, and calibrating complex analysis tools. Knowledge of SEM, TEM, FIB, or similar systems is considered a plus.

Experience troubleshooting and repairing ultra-high vacuum and high voltage systems are highly desired.

Ability to deal effectively with customers

Excellent interpersonal communication skills

Proven ability to troubleshooting complex systems and subsystems down to the component level

Literate in Windows software environments and with knowledge in MS-DOS.

Able to read and interpret electric and electronic schematics

Familiar with UHV phenomenon and technology

A valid driving license is a must

Información extra

Status

Inactiva

Estudios requeridos

Otros

Localización

San Sebastián

Horas a la semana

8 - 40

Tipo de contrato

Tiempo completo

Tipo de trabajo

Marketing / Publicidad

Carnet de conducir

No

Vehículo

No

Carta de motivación

No

Idiomas

Inglés