IT Infrastructure & Operations Analyst en Collado Mediano

Descripción del empleo

Wolters Kluwer Global Business Services (GBS) is responsible for improving the quality and performance of the internal technology infrastructure, while driving global financial and operational excellence programs. GBS enables businesses to focus on delivering customer outcomes while providing expertise, streamlined operating standards, enhanced IT systems and security, and a strengthened core to support Wolters Kluwer’s digital transformation across technology, accounting, sourcing, procurement, and events management.

About the role:

We are looking to hire an experienced IT Infrastructure & Operations Analyst (IT Ops Analyst) to manage our company’s computer systems. As an IT Ops Analyst, you will be responsible for designing hardware configurations, installing software, managing network systems, and training staff on correct operating procedures.

To ensure success as an IT Ops Analyst, you should have extensive experience maintaining large-scale computer systems, the ability to project manage, and excellent troubleshooting skills. Ultimately, a top-level IT Ops Analyst can design and maintain a dynamic and stable system to perfectly meet the needs of the company.

Essential Duties and responsibilities:

  • IT Operations
  • Uses appropriate tools to deploy and troubleshoot applications and deployments.
  • Follow all the processes defined by the Business to ensure the expected outcomes
  • Application installation, management, upgrade and maintenance.
  • Effective use of IT infrastructure components and monitors their performance Monitor applications and troubleshoot to ensure 100 % system availability.
  • Provide Feedback to Dev and QA teams to follow the best application deployment and ITIL processes.
  • Maintain technical documentations
  • Relationships and engagement: Implements Team engagement/ good communications with Team and relevant stakeholders, for example handling of incidents; problems and issues; managing resolutions; change management corrective actions and lessons learned collection and dissemination of relevant information. Uses feedback from customers and stake holders for effective work relationship.
  • Requirements:

  • Preferred: Bachelor's degree in Computer Science,or a related field
  • Preferred Domain Expertise Certificates: Windows Certified
  • More than 5 years IT Experience
  • More than 5 years’ experience within an IT Operations Role
  • More than 2 years’ experience working with Cloud Computing
  • Experience in migrating services to Public Cloud (Azure)
  • Knowledge of LAN and wireless networks.
  • Ability to manage projects
  • Good communication skills.
  • Ability to troubleshoot complex software and hardware issues.
  • Knowledge of database and networking security systems
  • Our Offer:

    We offer you a full-time position in a team-based, international, leading financial organization. Within Wolters Kluwer, you will find straightforward communication, a fast-paced work environment and challenging projects. Your know-how will be rewarded with interesting career opportunities and a competitive salary package.

    Información extra

    Estudios requeridos
    Collado Mediano
    Horas a la semana
    8 - 40
    Tipo de contrato
    Tiempo completo
    Publicado el
    Tipo de trabajo
    Marketing / Publicidad
    Carnet de conducir
    Carta de motivación

    Topjob | Trabajo de marketing | Tiempo completo | Otros

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