Partnership Development Manager en Madrid

Descripción del empleo

Company Description

At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. 

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Job Description

Why is this role important at Infobip?

Our strategic partners are an essential component of our go to market success and ultimate growth as a company. 

The Partner Development Manager is an individual contributor role in the regional structure with direct reporting line towards Sales Director.

The main focus of this role is to contribute to the growth of the region by optimal development and management of partnership programs with the goal of increasing revenue generated by existing Partners.

The main objective for this role is to act as a liaison between Infobip and its Partners by building, maintaining and managing long-term relationships with current Partners in order to extend the reach of their relationship and collaboration with Infobip.

The Partner Development Manager will work with new and existing Partners to develop go-to-market strategies, establish and track business goals represented in number of new clients (revenue & gross profit) generated for Infobip through those partnerships.

They are in close communication with the Global Strategic Partnerships team, Presales & PO, Products and Marketing teams to create a value proposition for our customers and partners while acting as a Project Lead internally at all times.

What will you get to do:

  • Develops local relationship with Partners and facilitates other internal teams to do so when needed.
  • Forecast business growth, track and analyze existing relationships with our Partners as well as identify further areas of opportunity for growth.
  • Establishes productive, professional relationships with key personnel in assigned partner accounts.
  • Meets assigned targets for growth in revenue/gross profit through existing Partnerships in their portfolio.
  • Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets and critical milestones associate with productive partner relationship
  • Manages potential partner conflict with other Infobip sales channels by fostering excellent communication internally and externally, and through strict adherence to partner rules and engagement.
  • Align cross-functional teams in order to ensure partners implementations are on track and successfully delivered
  • Ensure Partner certification program is executed as per standards
  • Organize and coordinate joint planning sessions and processes with the Partner
  • Create and manage a recurring partner communication strategy, including quarterly business reviews and potential new opportunities and feature updates
  • Ensures partner compliance with partner agreements
  • Drives adoption of company programs among assigned Partners.
  • Partner relationship management (in Sales force) – all data related to Partnerships is accurately inserted in CRM system
  • Organizes Partnership related events and drives similar initiatives/activities related to improvement of Infobip’s relationship with the partners.
  • Enables acquisition of new customers through management of Partnerships and collaboration with Infobip’s Sales representatives on all relevant markets where our Partner operates.
  • Develops high value relationships at the Executive level with customers and partners
  • Builds a structured approach to partner business development and also for relationship management
  • Qualifications

  • You have 5+ years of experience and a proven track record of delivering global partner success
  • You are interested in the future of customer experience and engagement technologies
  • You really care for, and understand customer and partner needs; you can turn technical features into strategic reasons to buy or partner and address customers pain points
  • You are experienced in managing relationships with strategic partners and sales enablement
  • You respond to changes in priorities and environment with a can-do attitude
  • You can influence decision-making at all levels within an organization
  • You are deadline driven with strong project management capabilities
  • Información extra

    Estudios requeridos
    Horas a la semana
    8 - 40
    Tipo de contrato
    Tiempo completo
    Publicado el
    Tipo de trabajo
    Marketing / Publicidad
    Carnet de conducir
    Carta de motivación

    Madrid | Trabajo de marketing | Tiempo completo | Otros

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