Business Applications Domain
Microsoft’s Business Applications Domain helps customers maximise their investment in Microsoft Dynamics 365 solutions, the full portfolio of Microsoft Products and Microsoft Azure through accelerated adoption and productive use of technologies. The Microsoft Business Applications Domain team is part of a worldwide organization of exceptional people who lead and serve our customers to realise their full potential through software and services.
Working at Microsoft
We are part of a diverse and multi-cultural team of customer focused and results-driven influencers. With a growth mindset and collaboration at its core, the domain leverages the unique talents and skills of all individuals to drive success and deliver results.
This is your opportunity to work and learn with the foremost Microsoft Dynamics 365 experts on a variety of projects, technologies, and geographies. At Microsoft you will be provided with a range of opportunities for professional and personal development across all our technologies and business. As a member of the Microsoft’s Business Applications Domain, you will work on the largest and most complex customer projects across EMEA that will make a real difference in millions of people’s lives
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Based in the UK or Western Europe, the Project Manager in the Business Applications Domain takes responsibility for project delivery and execution on one or more of Microsoft’s Dynamics projects at our customers and may operationally report to a Program Manager as part of a larger engagement. The role requires deep project management experience in a consulting organization, broad technology knowledge, the ability to understand how the Microsoft technologies will support an organization’s digital transformation, and the ability to facilitate the successful deployment of complex ERP or CRM solutions across multiple business teams and physical locations within an organization.
The Project Manager will help identify, pursue, and close strategic business development opportunities while continually driving addon business within existing accounts. To accomplish this, the Project Manager must be effective in fostering executive level relationships. The successful candidate will help translate business needs into technology solutions which will be formulated in contracts and/or statements of work.
The Project Manager is a key enabler for the success of an engagement, orchestrating Microsoft consultants, offshore resources, and partner staff. They manage the complete lifecycle of large and complex projects, and have a passion for customers that is demonstrated through professionalism and striving for excellence in all aspects of the customer experience. The Project Manager will need to be able to manage difficult and challenging situations and facilitate team and customer conflicts. The Project Manager is a leader; they will walk the halls, understand what’s happening, and lead their team, the customer, and the project’s delivery partners. They must have an excellent understanding of the fundamentals of project management, the experience of putting those principles into practice, and the personality and experience to be the go-to person for the project. The Project Manager must understand the needs of the customer (Statement of Work, conditions of satisfaction, success criteria), Microsoft (needs of all internal stakeholders), the vision of Microsoft Services and Microsoft Business Solutions, and be able to steer a path to meet the needs of all.
The Project Managers in the Business Applications Domain act as mentors for project teams engaged in large Business Solutions implementations.
Core accountabilities required skills are as follows:
The successful candidate will have a BS/BA degree, or equivalent work experience and 8+ years hands-on project management experience with large scale enterprise, global ERP or CRM solutions (such as Dynamics, Oracle, SAP, Lawson, etc.) in multiple industries.
English verbal and written communications skills are a must, and fluency in another language (such as Arabic, French, German, Italian, Portuguese, Spanish, or others) is preferred but not essential.
The job will require frequent travel (65% +). Please note we do not provide relocation nor sponsorship.
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