English Customer Service Agent (m/f). en madrid

Descripción del empleo

Descrição da Função

Egor – Trabalho Temporário is recruiting, through the Lisbon JobCenter, an English Speaker to work as an EMEA Customer Service Specialist for one of our clients in Parque das Nações. Role • Manage customer requirements and expectations, by phone, through a calm and empathetic manner, aiming to solve their cases and issues; • Take 30 to 50 inbound calls per day, so you need to strive to maintain and improve customer satisfaction levels; • Escalate issues to the proper department when they are incorrectly addressed to you; • Handle all the backoffice platforms Requirements • Native or Proficient English (C1/C2 level) • Excellent communication skills coupled with empathy and team spirit • Previous experience in Customer Service is a plus • For non-EU residents, it is mandatory to have a valid work permit • Availability to work from home temporarily • Currently living in Lisbon, Portugal. Conditions • Competitive wages (14 monthly payments per year) • Meal Allowance The considered applications will be contacted in 10 days. EGOR Trabalho TemporárioEgor - Shaping the Future Since 1986

Información extra

Status

Inactiva

Estudios requeridos

Otros

Localización

madrid

Horas a la semana

8 - 40

Tipo de contrato

Tiempo completo

Tipo de trabajo

Marketing / Publicidad

Carnet de conducir

No

Vehículo

No

Carta de motivación

No

Idiomas

Español