topjob

English Customer Service Agent (m/f). en madrid

Grupo Egor

Descripción del empleo

Descrição da Função

Egor – Trabalho Temporário is recruiting, through the Lisbon JobCenter, an English Speaker to work as an EMEA Customer Service Specialist for one of our clients in Parque das Nações. Role • Manage customer requirements and expectations, by phone, through a calm and empathetic manner, aiming to solve their cases and issues; • Take 30 to 50 inbound calls per day, so you need to strive to maintain and improve customer satisfaction levels; • Escalate issues to the proper department when they are incorrectly addressed to you; • Handle all the backoffice platforms Requirements • Native or Proficient English (C1/C2 level) • Excellent communication skills coupled with empathy and team spirit • Previous experience in Customer Service is a plus • For non-EU residents, it is mandatory to have a valid work permit • Availability to work from home temporarily • Currently living in Lisbon, Portugal. Conditions • Competitive wages (14 monthly payments per year) • Meal Allowance The considered applications will be contacted in 10 days. EGOR Trabalho TemporárioEgor - Shaping the Future Since 1986

Información extra

Status
Activa
Estudios requeridos
Otros
Localización
madrid
Horas a la semana
8 - 40
Tipo de contrato
Tiempo completo
Publicado el
04-02-2021
Tipo de trabajo
Marketing / Publicidad
Carnet de conducir
No
Vehículo
No
Carta de motivación
No
Idiomas
Español

Topjob | Madrid | Trabajo de marketing | Tiempo completo | Otros

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