Descrição da Função
The EGOR Group, in the Outsourcing area, is recruiting Assistants for a Multinational Multilingual Customer Services located in Oporto, Braga and Lisbon.FUNCTION Answering customer concerns by phone, in a single or dual language, considering the following idioms: Portuguese, English, Spanish, French, Italian, Russian, Turkish, German, Polish, Greek, Dutch and Swedish; Resolving customer inquiries/requests, ensuring appropriate and timely approach; Maintaining and updating files. LOCATION AND WORKING HOURS Oporto, Braga or Lisbon; Shifts between Monday to Sunday – 07AM to 07PM. REQUIREMENTS High school diploma (minimum)/graduate; Customer service experience, preferable in a business process outsourcing context; Effective verbal and written communication skills in one of the required idioms (C1 level) and in English. CONDITIONS Paid training; Competitive salary; Monthly variable bonus and other benefits (relocation, transportation bonus). Interested applicants should submitted updated CV. EGOR - Outsourcing PortoShaping the Future since 1986 Applications considered will be contacted within a maximum of 5 days
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