Alphanumeric Systems
Job Description:
Alphanumeric is hiring licensed Healthcare Professionals HCPs (RNs, Pharmacists, dentists, Oncologist or others, preferably with PharmD) to work remotely on a Covid-19 Vaccine Patient Safety Department and Covid-19 Vaccine Contact Center supporting major life science organizations.
We also support other several languages, and we are looking for Bilingual candidates:
Dutch, Swedish, Romanian, Czechs, Hungarian, Hebrew, Danish and Norwegian.
As an HCP you will report to the Team Lead. Primary responsibility will be analyzing and reporting on serious adverse events to collect safety information related with the Covid-19 vaccine.
You will be able to have an amazing contribution and impact executing these actions:
Review and understand potential adverse event reports to effectively gather additional information.
Provide an accurate and comprehensive documentation of the adverse event (safety information) from phone calls using an appropriate form/system.
Build and strengthen customer relationships with patients and providers.
What we offer:
Competitive salary
Opportunity to work for one of the biggest pharma brands in the world
Monthly Internet allowance
A work from home program
Employee recognition awards
More than 4000 courses available on our e-learning platform
Health Insurance
You’ll be successful in your mission if you are:
A Health Care Professional with an active license to practice in nursing, pharmacy or other healthcare fields (e.g. Doctor) is a requirement in addition to:
2-3 years related customer service or pharmaceutical experience.
Adverse events and pharmacovigilance experience.
Additional skills:
Requirements:
Bilingual English (mandatory).
Clinical expertise.
Active listening.
Proficient in the use of Microsoft Office Applications.
Ability to work any shift.
Patient Safety or Pharmacovigilance experience.
Vaccines experience.
Important notes:
Must have internet connection with speeds of 15MBPS upload and 15 MBPS download.
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