en Madrid

EMEA & APAC Account Manager reporting to the Head of the sales group for mobility services in EMEA & APAC. Responsible for exceeding the annual sales targets for messaging services with key focus in A2P and P2P. Geographical scope: EMEA APAC

PROFILE

1.- Persuasive communication, ability to express yourself

2.- Positive and optimistic approach to face problems even in pressure environments

3.- Critical capacity, ability to evaluate data and lines of action in order to make correct decisions

4.- Preferably with commercial experience and extensive knowledge of the courier market

5.- Results-oriented ensuring the profitability of the services to be developed

6.- Attitude of continuous learning and adaptation to change

7.- Customer-oriented, capable of detecting customer expectations by providing the ideal solutions

8.- Creative, ingenious and innovative to find solutions to different customer scenarios

RESPONSIBILITIES:

1.- Thoroughly understand the A2P and P2P market and its agents (Carriers, Aggregators, MNOs, MVNOs…) to detect or create new business opportunities

2.- Promote, through comprehensive interaction with the client, new business opportunities in other areas or services so that they can be developed by other account managers in other Sales areas

3.- Forge lasting and stable relationships with main players in the messaging ecosystem: messaging platforms, mobile operators, technology enablers,… with a partner mentality to ensure future opportunities in an ever-changing environment

4.- Manage the change with customers and partners towards next technologies such as RCS, Mobile Connect, ...

BASIC KNOWLEDGE REQUIRED

1.- Global telecommunications market and proved relation with MNOs and MVNOs

2.- GSMA standardization and publications

3.- IT knowledge

TECHNICAL KNOWLEDGE REQUIRED

1.- Mobile telephone networks (3G, 4G and 5G)

2.- Signalling protocols (SCCP, LTE,..)

3.- A2P and P2P protocols, RCS, Mobile Connect

 PROFESSIONAL EXPERIENCE

Commercial experience in similar position of more than 5 years

EDUCATION

Telecommunications Engineer, Electronic Engineer or similar

Computer engineer or any other degree in the field of computer science and security

Other university degrees

NATURE OF PROBLEMS AND CHALLENGES

1.- Very mature market but still growing

2.- Erosion of prices

3.- Rapid adaptation to new substitute services

4.- Leadership and quality positioning

LANGUAGES:

English, Spanish

ADDITIONAL INFORMATION

Immediate availability

Availability to travel

Cosmopolitan mentality and an open attitude to different cultures