Change Execution Expert en Madrid

This is Us.

A team of more than one thousand people sharing an idea: creating the bank of the future for more than six million customers in 4 different countries, based on a state-of-the-art digital platform.

In today’s world, we know this happens because we are a fully online bank. We were born out of that idea and 20 years on, technology, simplicity and transparency continue to be the ingredients of the recipe that leaves the best taste in our mouths: being more than just a bank, someone useful in the lives of the millions of clients who have chosen us.

The way we do things also mirrors our eagerness to innovate. We are proud to be one of the very first banks to work with agile methodologies. It doesn’t ring a bell yet? No worries, we will be delighted to tell you all about it. You will find it’s one of those things you’ll want to repeat over and over.

And although we are based in Spain, we like to cross borders. We are lucky to work with international teams every day across 4 countries, composed of women and men as equal as they are diverse. Because here you are completely free to be who you want to be, love whomever you choose, and even go for pineapple as your pizza topping.

Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!

What are we looking for?

Change Execution is the expertise of orchestrating ING’s global and local change programmes in an effective and efficient way to realise ING’s Think Forward strategy and regulatory obligations.

Change execution professionals (CEP) create value by providing clarity in complex business and IT environments, enabling faster and smarter decision making. They cover both facilitating the solution design and orchestrating the execution by the experts in the teams/tribes.

Our professionals create value by guiding the change programmes of the bank in a coherent way, actively managing the interdependencies between various change programmes, and driving the integrated roadmap for global and local programmes forward in a consolidated joint effort.

Your role:

Within Maggie, the Portfolio & Change Execution Center of Expertise (CoE), is responsible for the overall Transformation, with strong links to the Global Transformation Office and Countries´ Transformation Offices. Within the CoE, the Change Execution Expert Team, is responsible to perform Change Execution Practice effectively and efficiently.

As a change execution professional, you will be responsible for the implementation of components and projects of Maggie, across tribes, CoEs and countries.

Your tasks will include defining roadmaps, developing and delivering solutions and steering the change as internal consultants.

You will work in accordance to the ING Change Execution Practice (project management standards and methodologies) and Maggie Program Management Handbook.

You will need to consult with stakeholders on project and programme expectations, requirements and business cases.

You may need to operate independently and be able to manage relationships within programme teams and with stakeholders at multiple levels of the organisation.

To stay in full control, you will need to manage interactions with related projects and programmes and report progress and impediments to (senior) management.

A leader of our Orange Code culture displaying the following behaviours:

Strong communication skills: persistent, open and convincing, and able to communicate at all levels of the organisation, particularly with senior management;

Results oriented with an ability to find ways of solving or pre-empting programme challenges;

Comfortable in complex environment, with challenging stakeholders and tight timelines

Ability to simplify complexity and drive change in a challenging environment

Pragmatic, energetic, flexible, self-starter with a ‘can-do’ mentality

Strong organizational sensitivity; ability to understand and consider the underlying issues, opportunities and dynamics of an organization.

Ability to take responsibility, steer strategy implementation based on facts and data; managerial courage to question and make decisions.

Focus on delivery through collaboration, ability to bring people together to work towards the same purpose.

Ability to support yourself and other team members in development.

Strong resilience; ability to navigate through ambiguity.

Ability to have impact through inspiring and energetic leadership that leads teams through change

Experience and skills:

University degree.

10 years’ professional experience

Strong project and programme management skills

Proven experience in managing strategic projects, with high impact.

Exposure to technology programs, and able to understand technical complexities Prior experience working in a large-scale agile organization

Excellent oral and written English skills.

Experience on international environments

Experience/affinity within the Coaching area (Agile and PACE) is a plus.

Accreditation for project management such as PMP or Prince2 is preferred.

You know how to achieve goals in a large complex organisation; you can build and maintain relationships with your stakeholders; you act strategically; and you are able to adapt concepts to a tangible execution.

What do we offer?

Flexible schedule. 

What goes on at ING matters much to us.

But we know that the most important things are outside the office.

Competitive Salary

Based on your expertise and skills

Tons of training

Besides our own fancy in-company trainings, we will provide you with a free license for one of the most popular learning platforms, and the possibility to define your own career path.

Customized Career Path

Together with your Chapter Lead and IT Area Lead, you will define your own career path, in order to boost those technical capabilities and soft skills that will help you to progress in your professional career. 

Free meals.

So that thinking about what to have for lunch doesn’t take up your time or your cravings. 

Life and health insurance.

For you and all your family (spouse/registered common-law couple and children).

Free company shuttle.

We take you from Madrid city center to our current offices at Las Rozas (and back!).  In a few months, we will relocate to a brand new building in Madrid city.

Banking benefits.

Special loan or mortgage terms after 6 months working at the bank.

And benefit from our pension plan after 2 years with us.

More health, more sports.

Paddle tennis court and lessons available to you

Runners club with your own trainer

Clinics with professional, world-class athletes

Physiotherapy service on site